Bob Hall's Chevrolet

Date Sent: 11/8/6:36:PM We are trying to work with you, in Spanish You need to come here to the dealership and work out a solution with us in person Obviously, numerous phone calls last night, in Spanish, couldn't accomplish anything The only way any kind of tracan be explained in detail is if you and a Spanish speaking Manager can sit down and go through all the numbers together step by step As we have stated numerous times, we are willing to do this, but you have to be realistic about how this process works I will give you the sales price ($16,987) that you paid for the truck toward the purchase of another vehicle Assuming, no damage has been done to the vehicle while in your possession This is actually very simple, and a process we have offered to do since the day you dropped it off I'm not sure what part of that is so hard for you to understand, in Spanish or English We have offered this solution repeatedly and you continue to not cooperate Just so you know, we are under absolutely no legal obligation to take this truck back in trade We are offering this to try to please you, the customer but I have to admit, I am running out of patience with how big of an ordeal you are trying to turn this intoFeel free to contact anyone at the Revdex.com or elsewhere to verify that I am offering you a solution that is more than adequate

Date Sent: 11/14/10:54:AM Complaint: [redacted] I am rejecting this response because:ES VERDAD QUE HABLAMOS MIGUEL Y YO MAS DE UNA VEZ , PERO EN LA MISMA TARDE , Y ES FALSO QUE HAYA MENCIONADO ALGUNA CANTIDAD DE DINERO ,AHORITA ESTOY MUY OCUPADO TRABAJANDO , EN UNA SEMANA LES DOY MI RESPUESTA , PORQUE AHORITA NO TENGO TIEMPO EXTRA PARA NADA , AL MENOS QUE ME ENVIEN EL CHEQUE POR LA CANTIDAD QUE OFRECEN , Y NO PARA COMPRAR CARRO , Y SI HAY QUE FIRMAR ALGUN PAPEL , QUE LO MANDEN POR ALGUN MEDIO QUE SEA , PERO EN PERSONA A ESE LUGAR NOS DA MIEDO , Y MI ESPOSA Y YO ALLI APENAS IRIAMOS PERO ACOMPANADOS DE UN POLICIA Y ESTO LO ESTA ESCRIBIENDO MI ESPOSA EN ESPANOL , PORQUE NO SABEMOS INGLES , Y CADA RESPUESTA QUE HE ESTADO RESPONDIENDO A MI ME HA ESTADO COSTANDO DINERO .Sincerely, [redacted] ***Translated by Revdex.com staf* It's true that Miguel and I spoke more than once, but in the same afternoon, and it isn't true that any amount of money was mentionedRight now I am very busy working, in a week I will give you my answer, because right now I don't have spare time for anything, at least they should send me the check for the amount they are offering, and not to buy a carIf any papers need to be signed, they should send them to me however they choose to, but in person that place scares us, and my wife and I would only go there accompanied by a police officer And this is being written by my wife in Spanish, because we don't speak English, and every response I have given has costed me money

El de octubre compre una picup truck en Yakima , cuando hice el trato le pregunte al agente de ventas si el troque era salvaje a lo cual le molesto la pregunta y me contesto que ellos jamas venden un auto en su agencia si este fue chocado , y que siempre antes de ponerlo al mercado lo pasaban al
taller para que los mecánicos le hicieran un chequeo minucioso para asi estar seguros que estaban vendiendo un auto bueno El picup no era para mi era para mi hijo , que en esos días estaba en california , cuando llego el lo agarro para irse a Seattle Wash que es donde vive y de inmediato le escucho un ruido , lo llevo a checar a un mecánico el cual le dijo que ese picup había sido chocado , y el choque le dejo un defecto que para arreglarlo le costaría $y que el no se lo hace porque no le garantice que quede bien Les hablamos a los del lote , y lo que contestaron que están para ayudarnos Pero la ayuda que ofrecen es darnos otro carro usado a cambio y yo ya no quiero nada con carro usado Quiero que me regresen el total del dinero que me costo y que se queden con su trova defectuosa Primero la troca no la quiero porque me mintieron a cerca de que nunca había sido chocada y segunda porque ya va a ser un defecto que nunca lo vamos a poder arreglar , y mi hijo ocupa de un carro del que pueda depender no tener un problema porque donde quiera lo deje tirado Espero me puedan ayudar El costo del picup fue $18,y se pagaron en total El taller del mecanico que descubrio el defecto de la troca es en Seattle y se llama *** *** el tel es *** para si gustan verificar lo que les estoy escribiendo aquí muchas gracias y espero su respuesta por favor
Creo que si , porque deben ser las políticas de la empresa , de no ser asi los empleados no harían esto
***Translated by Revdex.com staf*
On October 15th I bought a pitruck in Yakima, when I made the deal I asked the sales agent if the truck was wild, which bothered him and he answered me that they never sell a car that has been in an accident at his dealership, and that before putting them on the market they always have it go through the shop so that the mechanics can check it thoroughly so that they can be sure they are selling a good carThe piwasn’t for me it was for my son, that in those days was in California, when he arrived he took the car to go to Seattle Wash which is where he lives and he immediately heard a noise, he took it to a mechanic for checking who told him that that pihad been in a collision, and the impact left a defect that would cost $to fix and that he wouldn’t do it because he couldn’t guarantee it would be properly fixedWe called the lot people, and they said they are here to help usBut the help they offer me is to give us another used car as an exchange and I don’t want anything to do with used cars anymoreI want them to refund me the total of the money it cost me and that they keep their defective truckFirst I don’t want the truck because they lied to me about it never having been in an accident and, secondly because it is a defect that we will never be able to fix, and my son needs a car that he can depend on and won’t leave him strandedI hope you can help meThe cost of the piwas &18,and was paid in fullThe mechanic shop that discovered the defect on the truck is in Seattle and is called *** ***, the phone is *** *** in case you want to verify what I am writing hereThank you very much and I expect your answer please.I think so, because it must me company policy, if not the employees would not do this

We have tried numerous times to contact *** and his son since they dropped the vehicle here over the weekend. We have offered inspect and service the vehicle if need be. We also offered to trade them out of the vehicle for another option. All of these options were offered prior to him dropping the vehicle off here on the 28th. We would be willing to fix an existing problem with the vehicle if there is one. We would also be willing to trade them out of it as we have offered numerous times. We believe both of these options are more than adequate considering he bought an AS IS seven year old vehicle with 67,miles on it. He signed a Spanish AS IS FTC buyers guide that we provided with the vehicle.

El de octubre compre una picup truck en Yakima , cuando hice el trato le pregunte al agente de ventas si el troque era salvaje a lo cual le molesto la pregunta y me contesto que ellos jamas venden un auto en su agencia si este fue chocado , y que siempre antes de ponerlo al mercado lo pasaban al
taller para que los mecánicos le hicieran un chequeo minucioso para asi estar seguros que estaban vendiendo un auto bueno El picup no era para mi era para mi hijo , que en esos días estaba en california , cuando llego el lo agarro para irse a Seattle Wash que es donde vive y de inmediato le escucho un ruido , lo llevo a checar a un mecánico el cual le dijo que ese picup había sido chocado , y el choque le dejo un defecto que para arreglarlo le costaría $y que el no se lo hace porque no le garantice que quede bien Les hablamos a los del lote , y lo que contestaron que están para ayudarnos Pero la ayuda que ofrecen es darnos otro carro usado a cambio y yo ya no quiero nada con carro usado Quiero que me regresen el total del dinero que me costo y que se queden con su trova defectuosa Primero la troca no la quiero porque me mintieron a cerca de que nunca había sido chocada y segunda porque ya va a ser un defecto que nunca lo vamos a poder arreglar , y mi hijo ocupa de un carro del que pueda depender no tener un problema porque donde quiera lo deje tirado Espero me puedan ayudar El costo del picup fue $18,y se pagaron en total El taller del mecanico que descubrio el defecto de la troca es en Seattle y se llama *** *** el tel es *** para si gustan verificar lo que les estoy escribiendo aquí muchas gracias y espero su respuesta por favor
Creo que si , porque deben ser las políticas de la empresa , de no ser asi los empleados no harían esto
***Translated by Revdex.com staf*
On October 15th I bought a pitruck in Yakima, when I made the deal I asked the sales agent if the truck was wild, which bothered him and he answered me that they never sell a car that has been in an accident at his dealership, and that before putting them on the market they always have it go through the shop so that the mechanics can check it thoroughly so that they can be sure they are selling a good carThe piwasn’t for me it was for my son, that in those days was in California, when he arrived he took the car to go to Seattle Wash which is where he lives and he immediately heard a noise, he took it to a mechanic for checking who told him that that pihad been in a collision, and the impact left a defect that would cost $to fix and that he wouldn’t do it because he couldn’t guarantee it would be properly fixedWe called the lot people, and they said they are here to help usBut the help they offer me is to give us another used car as an exchange and I don’t want anything to do with used cars anymoreI want them to refund me the total of the money it cost me and that they keep their defective truckFirst I don’t want the truck because they lied to me about it never having been in an accident and, secondly because it is a defect that we will never be able to fix, and my son needs a car that he can depend on and won’t leave him strandedI hope you can help meThe cost of the piwas &18,and was paid in fullThe mechanic shop that discovered the defect on the truck is in Seattle and is called *** ***, the phone is *** *** in case you want to verify what I am writing hereThank you very much and I expect your answer please.I think so, because it must me company policy, if not the employees would not do this.

Date Sent: 11/8/6:36:PM
We are trying to work with you, in Spanish You need to come here to the dealership and work out a solution with us in person Obviously, numerous phone calls last night, in Spanish, couldn't accomplish anything The only way any kind of tracan be explained in detail is if you and a Spanish speaking Manager can sit down and go through all the numbers together step by step As we have stated numerous times, we are willing to do this, but you have to be realistic about how this process works I will give you the sales price ($16,987) that you paid for the truck toward the purchase of another vehicle Assuming, no damage has been done to the vehicle while in your possession This is actually very simple, and a process we have offered to do since the day you dropped it off I'm not sure what part of that is so hard for you to understand, in Spanish or English We have offered this solution repeatedly and you continue to not cooperate Just so you know, we are under absolutely no legal obligation to take this truck back in trade We are offering this to try to please you, the customer but I have to admit, I am running out of patience with how big of an ordeal you are trying to turn this intoFeel free to contact anyone at the Revdex.com or elsewhere to verify that I am offering you a solution that is more than adequate.

Date Sent: 11/14/10:54:AM Complaint: ***I am rejecting this response because:ES VERDAD QUE HABLAMOS MIGUEL Y YO MAS DE UNA VEZ , PERO EN LA MISMA TARDE , Y ES FALSO QUE HAYA MENCIONADO ALGUNA CANTIDAD DE DINERO ,AHORITA ESTOY MUY OCUPADO TRABAJANDO , EN UNA SEMANA LES DOY MI RESPUESTA , PORQUE AHORITA NO TENGO TIEMPO EXTRA PARA NADA , AL MENOS QUE ME ENVIEN EL CHEQUE POR LA CANTIDAD QUE OFRECEN , Y NO PARA COMPRAR CARRO , Y SI HAY QUE FIRMAR ALGUN PAPEL , QUE LO MANDEN POR ALGUN MEDIO QUE SEA , PERO EN PERSONA A ESE LUGAR NOS DA MIEDO , Y MI ESPOSA Y YO ALLI APENAS IRIAMOS PERO ACOMPANADOS DE UN POLICIA Y ESTO LO ESTA ESCRIBIENDO MI ESPOSA EN ESPANOL , PORQUE NO SABEMOS INGLES , Y CADA RESPUESTA QUE HE ESTADO RESPONDIENDO A MI ME HA ESTADO COSTANDO DINERO .Sincerely,*** ***
***Translated by Revdex.com staf*
It's true that Miguel and I spoke more than once, but in the same afternoon, and it isn't true that any amount of money was mentionedRight now I am very busy working, in a week I will give you my answer, because right now I don't have spare time for anything, at least they should send me the check for the amount they are offering, and not to buy a carIf any papers need to be signed, they should send them to me however they choose to, but in person that place scares us, and my wife and I would only go there accompanied by a police officer
And this is being written by my wife in Spanish, because we don't speak English, and every response I have given has costed me money

Date Sent: 11/14/10:54:AM Complaint: ***I am rejecting this response because:ES VERDAD QUE HABLAMOS MIGUEL Y YO MAS DE UNA VEZ , PERO EN LA MISMA TARDE , Y ES FALSO QUE HAYA MENCIONADO ALGUNA CANTIDAD DE DINERO ,AHORITA ESTOY MUY OCUPADO TRABAJANDO , EN UNA SEMANA LES DOY MI RESPUESTA , PORQUE AHORITA NO TENGO TIEMPO EXTRA PARA NADA , AL MENOS QUE ME ENVIEN EL CHEQUE POR LA CANTIDAD QUE OFRECEN , Y NO PARA COMPRAR CARRO , Y SI HAY QUE FIRMAR ALGUN PAPEL , QUE LO MANDEN POR ALGUN MEDIO QUE SEA , PERO EN PERSONA A ESE LUGAR NOS DA MIEDO , Y MI ESPOSA Y YO ALLI APENAS IRIAMOS PERO ACOMPANADOS DE UN POLICIA Y ESTO LO ESTA ESCRIBIENDO MI ESPOSA EN ESPANOL , PORQUE NO SABEMOS INGLES , Y CADA RESPUESTA QUE HE ESTADO RESPONDIENDO A MI ME HA ESTADO COSTANDO DINERO .Sincerely,*** ***
***Translated by Revdex.com staf*
It's true that Miguel and I spoke more than once, but in the same afternoon, and it isn't true that any amount of money was mentionedRight now I am very busy working, in a week I will give you my answer, because right now I don't have spare time for anything, at least they should send me the check for the amount they are offering, and not to buy a carIf any papers need to be signed, they should send them to me however they choose to, but in person that place scares us, and my wife and I would only go there accompanied by a police officer
And this is being written by my wife in Spanish, because we don't speak English, and every response I have given has costed me money

Date Sent: 11/8/6:36:PM
We are trying to work with you, in Spanish You need to come here to the dealership and work out a solution with us in person Obviously, numerous phone calls last night, in Spanish, couldn't accomplish anything The only way any kind of tracan be explained in detail is if you and a Spanish speaking Manager can sit down and go through all the numbers together step by step As we have stated numerous times, we are willing to do this, but you have to be realistic about how this process works I will give you the sales price ($16,987) that you paid for the truck toward the purchase of another vehicle Assuming, no damage has been done to the vehicle while in your possession This is actually very simple, and a process we have offered to do since the day you dropped it off I'm not sure what part of that is so hard for you to understand, in Spanish or English We have offered this solution repeatedly and you continue to not cooperate Just so you know, we are under absolutely no legal obligation to take this truck back in trade We are offering this to try to please you, the customer but I have to admit, I am running out of patience with how big of an ordeal you are trying to turn this intoFeel free to contact anyone at the Revdex.com or elsewhere to verify that I am offering you a solution that is more than adequate

We have tried numerous times to contact *** and his son since they dropped the vehicle here over the weekend. We have offered inspect and service the vehicle if need be. We also offered to trade them out of the vehicle for another option. All of these options were offered prior to him dropping the vehicle off here on the 28th. We would be willing to fix an existing problem with the vehicle if there is one. We would also be willing to trade them out of it as we have offered numerous times. We believe both of these options are more than adequate considering he bought an AS IS seven year old vehicle with 67,miles on it. He signed a Spanish AS IS FTC buyers guide that we provided with the vehicle