I have reviewed the response from the complainantIt is correct that we were the listing firm for this propertyWe list many properties for many sellers and some of these seller's are buildersOnce a property has closed, the issues detailed in the complaint are between the new property owner and the builder We are sorry this has happened and we have passed the information to the builder
Initial Business Response / [redacted] (1000, 9, 2015/08/30) */ The [redacted] purchased the home in from the [redacted] I spoke with [redacted] and he was surprised to learn there was an underground fuel tank on the propertyHe said Mrand Mrs [redacted] had not disclosed a buried tank nor did his property inspection indicate that there was a buried tank on the propertyMr [redacted] said he was sorry this happened but since he had no knowledge of it, he did not feel it was his responsibility Mr [redacted] purchased the property in and [redacted] with [redacted] represented himMr [redacted] had a property inspection and did not indicate at that time that an underground fuel tank was located on the propertyThen this year, 2015, Mr [redacted] listed the property for sale with Mr [redacted] and it was sold by a Murney agentThis buyer had a property inspecton and their inspector indicated in his report that there was a buried tank and the buyer requested it be removed I am sorry this happened to Mr [redacted] but this was something that was unknown to the [redacted] and I am assuming was not noted by Mr***'s inspector at the time he purchased the propertyMr [redacted] no longer lives in Missouri and I do not believe either hold a Missouri real estate license Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/09/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) As a Murney agent, Dan [redacted] was trained by Murney and Company and should have known what existed on his own propertyI will be picketing Murney and Company to inform passersby on their policy to claim ignorance, and will continue to picket until I receive full restitutionMurney and Company received commissions on these transactions and yet feel claiming ignorance is the best way to resolve a complaintI'd like to thank the Revdex.com in their efforts to help resolve thisSincerly, [redacted] Final Business Response / [redacted] (4000, 13, 2015/09/04) */ The accusations Mr [redacted] makes towards Mrand Mrs [redacted] are unfounded and there are no reasons to believe that Mror Mrs [redacted] had any knowledge of this factIn fact, we have spoken with owners of this property prior to Mrand Mrs [redacted] ownership and these owners also had no knowledge of any tanks on the propertyI am sure that Mr***'s own agent was not aware of this tank when he listed and sold the property because it was not disclosed to the subsequent buyer, yet using Mr***'s logic, all agents should have known there was an underground tank by the mere fact that they are licensed real estate agentsMaterial defects in a property are uncovered by qualified inspectors not real estate licenseesWhen Mr [redacted] purchased this property, he had an inspection performed and his own inspection did not indicate that there were any underground tanks on the propertyThis property has been sold numerous times and we are not aware of any inspections that have indicated the existence of an underground tank until the last inspection of the property referred to by Mr [redacted] when he sold the propertyWe regret to inform Mr [redacted] that we are not in a position to offer him any resolution to his claim Final Consumer Response / [redacted] (4200, 15, 2015/09/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's easy to claim ignorance when you didn't lose 6500.ooDon't have a choice will be picketing at Open Houses and Murney Offices this weekYou have made no effort do resolve this but I promise you it is far from over [redacted] ***
The builder, [redacted] , is not affiliated with Murney Associates [redacted] is a licensed real estate associate with Murney Associates, Realtors and that may be why the complainant has submitted this complaint under Murney AssocaitesOur firm in not involved in disputes between builders and purchasers and this complaint should not be attributed to Murney Associates, REALTORS
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
I have reviewed the response from the complainantIt is correct that we were the listing firm for this propertyWe list many properties for many sellers and some of these seller's are buildersOnce a property has closed, the issues detailed in the complaint are between the new property owner and the builder We are sorry this has happened and we have passed the information to the builder
Initial Business Response / [redacted] (1000, 9, 2015/08/30) */ The [redacted] purchased the home in from the [redacted] I spoke with [redacted] and he was surprised to learn there was an underground fuel tank on the propertyHe said Mrand Mrs [redacted] had not disclosed a buried tank nor did his property inspection indicate that there was a buried tank on the propertyMr [redacted] said he was sorry this happened but since he had no knowledge of it, he did not feel it was his responsibility Mr [redacted] purchased the property in and [redacted] with [redacted] represented himMr [redacted] had a property inspection and did not indicate at that time that an underground fuel tank was located on the propertyThen this year, 2015, Mr [redacted] listed the property for sale with Mr [redacted] and it was sold by a Murney agentThis buyer had a property inspecton and their inspector indicated in his report that there was a buried tank and the buyer requested it be removed I am sorry this happened to Mr [redacted] but this was something that was unknown to the [redacted] and I am assuming was not noted by Mr***'s inspector at the time he purchased the propertyMr [redacted] no longer lives in Missouri and I do not believe either hold a Missouri real estate license Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/09/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) As a Murney agent, Dan [redacted] was trained by Murney and Company and should have known what existed on his own propertyI will be picketing Murney and Company to inform passersby on their policy to claim ignorance, and will continue to picket until I receive full restitutionMurney and Company received commissions on these transactions and yet feel claiming ignorance is the best way to resolve a complaintI'd like to thank the Revdex.com in their efforts to help resolve thisSincerly, [redacted] Final Business Response / [redacted] (4000, 13, 2015/09/04) */ The accusations Mr [redacted] makes towards Mrand Mrs [redacted] are unfounded and there are no reasons to believe that Mror Mrs [redacted] had any knowledge of this factIn fact, we have spoken with owners of this property prior to Mrand Mrs [redacted] ownership and these owners also had no knowledge of any tanks on the propertyI am sure that Mr***'s own agent was not aware of this tank when he listed and sold the property because it was not disclosed to the subsequent buyer, yet using Mr***'s logic, all agents should have known there was an underground tank by the mere fact that they are licensed real estate agentsMaterial defects in a property are uncovered by qualified inspectors not real estate licenseesWhen Mr [redacted] purchased this property, he had an inspection performed and his own inspection did not indicate that there were any underground tanks on the propertyThis property has been sold numerous times and we are not aware of any inspections that have indicated the existence of an underground tank until the last inspection of the property referred to by Mr [redacted] when he sold the propertyWe regret to inform Mr [redacted] that we are not in a position to offer him any resolution to his claim Final Consumer Response / [redacted] (4200, 15, 2015/09/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's easy to claim ignorance when you didn't lose 6500.ooDon't have a choice will be picketing at Open Houses and Murney Offices this weekYou have made no effort do resolve this but I promise you it is far from over [redacted] ***
The builder, [redacted] , is not affiliated with Murney Associates [redacted] is a licensed real estate associate with Murney Associates, Realtors and that may be why the complainant has submitted this complaint under Murney AssocaitesOur firm in not involved in disputes between builders and purchasers and this complaint should not be attributed to Murney Associates, REALTORS
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]