Bob Scott RV'S

Mr***,We're very sorry if there was any misunderstanding about your refund or how that process works Your $was refundable up to a certain point However, once you phoned us and told us to "go ahead" with the purchase plans, that was an indication to us that the process needed
to move forward, and after that point, once we started working on securing the RV, cleaning it, etc., the money was no longer refundable You did fill out an online credit app, which is what we were referring to when we said you had digitally signed paperwork The credit app was completed and "digitally" signed. We have policies that we have to stick to and unfortunately this is one of them Yes, you're right that your $was refundable, right up to the point where we were told to move forward with the buying process. I'm sorry for your troubles and that you've had to move, and we certainly didn't mean to cause you any undue stress or ill willThat was never our intentWe hope you find the right RV and right RV dealer for you once you're settled in your new location