Bob's Car Care customers beware I was a 15-year customer and have spent thousands of dollars at this business I recently had a water pump replaced Upon inspection it did not look like it had been replaced So I took it back to ask about it Bob explained that the housing is not replaced just the bearing and internal pump He then told me he doesn't have to put up with this and fired me as a customer and told me to never come back Who does that? Any business that believes they are above having their work questioned is ripe for abuse Although I believe this business honest, they do make mistakes When they do make a mistake, they make it real difficult for customers to have it addressed This business has gotten to the point that they only want your business on their terms I strongly recommend that people looking for an auto mechanic look elsewhere for someone that wants your business
Bob's Car Care customers beware I was a 15-year customer and have spent thousands of dollars at this business I recently had a water pump replaced Upon inspection it did not look like it had been replaced So I took it back to ask about it Bob explained that the housing is not replaced just the bearing and internal pump He then told me he doesn't have to put up with this and fired me as a customer and told me to never come back Who does that? Any business that believes they are above having their work questioned is ripe for abuse Although I believe this business honest, they do make mistakes When they do make a mistake, they make it real difficult for customers to have it addressed This business has gotten to the point that they only want your business on their terms I strongly recommend that people looking for an auto mechanic look elsewhere for someone that wants your business