Bob's Coin Shop

Initial Business Response / [redacted] (1000, 8, 2015/08/12) */ With regards to your case [redacted] Islander RV is currently reviewing all relevant information on this caseWe will be contacting the Revdex.com & the customer shortly and hope to reach an agreement with the customer at that time Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/08/13) */ (The consumer indicated he/she DID NOT accept the response from the business.) There is no definition (time frame) of shortlyWe have previously requested a response concerning this matter and did not receive oneI am concerned that this will be put off by Islander RVWe would like this issue resolved with a date provided Final Consumer Response / [redacted] (2000, 25, 2015/11/05) */ The compliant has been resolved as we were able to show before and after pictures of the trailer that insurance had taken unbeknown to usIslander has replaced the panel on the side of the trailer that was damaged while parked on their lotThank you

Initial Business Response /* (1000, 8, 2015/08/12) */
With regards to your case*** Islander RV is currently reviewing all relevant information on this caseWe will be contacting the Revdex.com & the customer shortly and hope to reach an agreement with the customer at that time
Initial Consumer
Rebuttal /* (3000, 10, 2015/08/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There is no definition (time frame) of shortlyWe have previously requested a response concerning this matter and did not receive oneI am concerned that this will be put off by Islander RVWe would like this issue resolved with a date provided
Final Consumer Response /* (2000, 25, 2015/11/05) */
The compliant has been resolved as we were able to show before and after pictures of the trailer that insurance had taken unbeknown to usIslander has replaced the panel on the side of the trailer that was damaged while parked on their lotThank you

Initial Business Response /* (***0, 18, 2017/01/18) */
Islander RV removed *** fridge because he requested we do soWhen a customer requests work be done, there is a charge associated with said workWhen winterizing an RV, the customer is responsible for emptying and defrosting their
refrigeratorThis is not a service that Islander RV providesIslander RV charged *** a $***+*** so as not to assume responsibility for any possible damage that may occur due to the small amount of water that had defrosted from his fridgeIslander RV will happily refund Mr***' $***+*** should he be willing to sign a document agreeing that no future damages or repairs be blamed on Islander RV
Initial Consumer Rebuttal /* (3000, 34, 2017/03/02) */
I have not received any funds from business nor had I spoken to them about it since putting in this complaint (with the exception of asking them to provide the adapter they left out of my trailer)Now that I have finally received one and checked the trailer out to find all working ok, I will accept the $***+hst as I requested from Islander
Thank You
Final Business Response /* (4000, 48, 2017/03/16) */
Spoke with *** and got his mailing address to send him $*** cheque to resolve dispute
Will be mailed out March ***
Final Consumer Response /* (2000, 56, 2017/04/04) */
Hello: I finally got the chequeIt is only $*** and they didn't give me the tax back (not at all surprised with this Company) however I will forgo the tax and take the $*** so I can close this matter and never have to think of Islander RV again!
Thanks for your help on this matter
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