Bob's Disposal Service

A refund check for $has been sent to Ms [redacted] The stopped service on March The check is a full refund for this account

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com:
I was finally able to complete my paymentTheir phone systems are unreasonable when it comes to making payment deadlinesI appreciate the business's acknowledgement of this issue and I consider this complaint resolvedThank you Revdex.com and Bob's disposal
Sincerely,
*** ***

I removed the amount that she owes and I made her account a zero balance

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Initial Business Response /* (1000, 10, 2016/03/01) */
We are questioning this complaint due to several statements made by Mr***
November 18, Mrs*** called to stop her serviceShe stated that they had a new hauler effective November 1, When asked what was the name of the
hauler so we could remove chargesShe refused to tell us who the hauler was and we need that information to clear up her accountShe was told that if we could not verify the stop date that we could not clear the account
I believe they owe this bill
I believe that they should pay this bill or prove they had another hauler at the time in dispute

To Whom It May ConcernMr*** complaint is a valid complaint. Our phone lines have been very busy due to several things that happened at that time of the month. He has been able to make his payment and we have apologized for this situation. We are working on the problem since
our business is customer service. We again apologize for the inconvenience Mr *** experienced. Sincerely, *** ***Vice President

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
I am owed an additional $because I was told by the owner's wife that they would pay for my trash can that they broke, yet again.
Sincerely,
*** ***

A refund check for $has been sent to Ms***. The stopped service on March 9. The check is a full refund for this account

see attached

Initial Business Response /* (1000, 15, 2015/09/22) */