As a contractor a had done business with Bobs for many years but have had no dealings with then for the last several years
I ordered counter top which they mis cut and had to be replaced
Not only did I have to pay for the replacement top but I had to go into the shop to show their employee how to operate their machine to cut the angle
It is not the fact that I had to pay an additional $to replace their mistake, or the fact that I could not have the original top that I had already paid for, but the fact that they refused to admit their mistake
I am very disappointed in their customer service
As a contractor a had done business with Bobs for many years but have had no dealings with then for the last several years
I ordered counter top which they mis cut and had to be replaced
Not only did I have to pay for the replacement top but I had to go into the shop to show their employee how to operate their machine to cut the angle
It is not the fact that I had to pay an additional $to replace their mistake, or the fact that I could not have the original top that I had already paid for, but the fact that they refused to admit their mistake
I am very disappointed in their customer service