Boba Tea Direct, LLC

Hello,A full refund of $was issued to the customer on Jan 10, with a [redacted] transaction ID of [redacted] Customer should check their CC statement, as the credit should show on their account by nowIf not, its advisable to contact their CC company directly to see if there is an issue on their end with the refundWe will also send this full order out to the customer again this week, so they will have their original order, as well as the full refund, which was already issuedWe do apologize about the item being mis-shiped to the wrong customer, but we issued a refund within a reasonable time frame to correct this mistakeThank you

There was a delay with shipment due to out of stock items, but it was delivered to the customer in fullWe attempted to expedite the shipping for the customer, at their request, but there was some issues with FedEx coming to pick up for this delivery for expedited shippingWe did not lie about the situation, we attempted to make this order right several times and there were logistical issues that came upDue to the delay, we have issued the customer a partial refund of $75.00, even though it was shipped in fullThank you

I apologize about the delay in responseWe were having some email issues and didnt read this email until today about the responseI have issued a full refund to the customerShe requested she get back $and we have issued a full refund for the order $

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

I apologize about the delay in response. We were having some email issues and didnt read this email until today about the response. I have issued a full refund to the customer. She requested she get back $30 and we have issued a full refund for the order $54.51.

Customer received the majority of her order and she was missing the straws and creamer. We already issued a $40 gift certificate to the customer and a $40 refund for the missing items on 7/17/17. We have went ahead and issued her a full refund for the amount requested today and that will show up on...

her statement within 3-5 business days. Thank you.

There was a delay with shipment due to out of stock items, but it was delivered to the customer in full. We attempted to expedite the shipping for the customer, at their request, but there was some issues with FedEx coming to pick up for this delivery for expedited shipping. We did not lie about the...

situation, we attempted to make this order right several times and there were logistical issues that came up. Due to the delay, we have issued the customer a partial refund of $75.00, even though it was shipped in full. Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Hello,A full refund of $50.45 was issued to the customer on Jan 10, 2018 with a [redacted] transaction ID of [redacted]. Customer should check their CC statement, as the credit should show on their account by now. If not, its advisable to contact their CC company directly to see if there is...

an issue on their end with the refund. We will also send this full order out to the customer again this week, so they will have their original order, as well as the full refund, which was already issued. We do apologize about the item being mis-shiped to the wrong customer, but we issued a refund within a reasonable time frame to correct this mistake. Thank you.