As the owner of Fine Earth, we take great pride in our customer relationships Mrs *** called me about some plants that had died that were past the two year warranty on labor I told her that and she agreed to pay the based on our phone conversation I am not aware of
any problems with the planting or the mulching I was aware of the situation with the guy getting caught about to urinate He however did not do it and was threatened by Mrs ***s husband physically While we are not happy with this situation and have since reprimanded the employee, we do not feel we have done anything wrong to the ***s We have removed the charge and I will call her today She just called my office yesterday and did not give me time to call back before this was reported
As the owner of Fine Earth, we take great pride in our customer relationships Mrs *** called me about some plants that had died that were past the two year warranty on labor I told her that and she agreed to pay the based on our phone conversation I am not aware of
any problems with the planting or the mulching I was aware of the situation with the guy getting caught about to urinate He however did not do it and was threatened by Mrs ***s husband physically While we are not happy with this situation and have since reprimanded the employee, we do not feel we have done anything wrong to the ***s We have removed the charge and I will call her today She just called my office yesterday and did not give me time to call back before this was reported