This company went well beyond the call of duty to make my online car-buying experience pleasant and efficientAs I was buying the vehicle sight-unseen from miles away, I was relying totally on their honest description of the car, and on the CarFax report they sent meAfter sending a down payment to close the deal, I asked them to road test the car, listening for the tell-tale clunking of worn sway bar links, a common problem with this particular modelTheir road test conformed the worn linksOn my approval, they sent the car to a repair shop who replaced the parts, charging me only the wholesale cost of parts and very reasonable laborI then asked them to have an alignment done, and they sent the car to an alignment shop for that work and a complete 29-point chewith road test, again at dealer wholesale costWhen I flew down from Wisconsin to Clearwater, FL to pick up the car, it was spotlessly clean with a new oil change, and the paperwork was ready for me to sign and drive the car awayAll in all, a nice online car-buying experience for a great car from a company that values customer service
This company went well beyond the call of duty to make my online car-buying experience pleasant and efficientAs I was buying the vehicle sight-unseen from miles away, I was relying totally on their honest description of the car, and on the CarFax report they sent meAfter sending a down payment to close the deal, I asked them to road test the car, listening for the tell-tale clunking of worn sway bar links, a common problem with this particular modelTheir road test conformed the worn linksOn my approval, they sent the car to a repair shop who replaced the parts, charging me only the wholesale cost of parts and very reasonable laborI then asked them to have an alignment done, and they sent the car to an alignment shop for that work and a complete 29-point chewith road test, again at dealer wholesale costWhen I flew down from Wisconsin to Clearwater, FL to pick up the car, it was spotlessly clean with a new oil change, and the paperwork was ready for me to sign and drive the car awayAll in all, a nice online car-buying experience for a great car from a company that values customer service