The equipment was not previously repaired it was brand new bitThe customer was shown the rock bits but chose not to take it because of the price increaseThe customer was made aware that standard duty bits are not for solid rock and they are responsible for any damagesThe customer plain and simple broke the bit and refuses to take responsibilityAt Bobcat of Big Sky our employees can give the customers options for their jobs at hand but the customer ultimately has to decide which tool is best for their particular job as we are not on site to see specific conditions of each jobIt is the customers responsibility to use the equipment they choose correctly to prevent damage or excessive wearThe contract they signed has all of these issued spelled out specifically Thank you, Cody B***
The equipment was not previously repaired it was brand new bitThe customer was shown the rock bits but chose not to take it because of the price increaseThe customer was made aware that standard duty bits are not for solid rock and they are responsible for any damagesThe customer plain and simple broke the bit and refuses to take responsibilityAt Bobcat of Big Sky our employees can give the customers options for their jobs at hand but the customer ultimately has to decide which tool is best for their particular job as we are not on site to see specific conditions of each jobIt is the customers responsibility to use the equipment they choose correctly to prevent damage or excessive wearThe contract they signed has all of these issued spelled out specifically Thank you, Cody B***