I am a picky researcher when it comes to hiring outside services to work in my home. I check reviews like Angie's lists, friends on FB, Revdex.com, and Yelp. Bob's Carpet Care Inc. is top for service service and cleaning.
The service from start to finish with Bob's Carpet was truly wonderful. I called the shop and the Mandy was very knowledgable about carpet, upholstery and stains. I sent her a photo of of my couch and area rug and she shared them with the owner. They sent a technician, Ryan, over the next morning to check out my projects and give me a bid. He was very knowledgeable and gave me a bid that was below what I expected ( based on other companies I called). I was lucky that Ryan had time that morning and he started cleaning!
I have light cream carpeting and a couch that has never been cleaned for over 3 years!I could tell that Ryan liked challenges and loves seeing stains removed! He was very meticulous and he worked slowly and thoroughly until the stains were removed and the couch was back to looking and smelling new!
3 days following the service, Bob's Carpet Care Inc. called and left me a long voice mail to make sure I was satisfied and is I had any comments or suggestions for improvement. The bottom line was they wanted me to be 100% happy! I was so pleased with their service and philosophy of customer service that I decided to write a review ( I rarely write reviews!). In a world of fast , faster and easier, I am most grateful that Bob's Carpet Care believes in not rushing through their cleaning. I never felt that my home was in a line of homes that needed to be checked off the list for that days service calls!
I am very happy and I recommend Bob's Carpet Care Inc. with confidence.
Thank you Bob, Many and Ryan for bringing beauty back into my home!
Sincerely, [redacted]
I've used Bob's numerous times over the past decade. They are professional, friendly and exceptional at what they do. I've used them to clean an area rug I inherited and was confident they would return it to me in better condition than it was originally was. Bob himself even called me to discuss it prior to cleaning. They've done my tile also at our house in Fairbanks. Great service all around.
I am a picky researcher when it comes to hiring outside services to work in my home. I check reviews like Angie's lists, friends on FB, Revdex.com, and Yelp. Bob's Carpet Care Inc. is top for service service and cleaning.
The service from start to finish with Bob's Carpet was truly wonderful. I called the shop and the Mandy was very knowledgable about carpet, upholstery and stains. I sent her a photo of of my couch and area rug and she shared them with the owner. They sent a technician, Ryan, over the next morning to check out my projects and give me a bid. He was very knowledgeable and gave me a bid that was below what I expected ( based on other companies I called). I was lucky that Ryan had time that morning and he started cleaning!
I have light cream carpeting and a couch that has never been cleaned for over 3 years!I could tell that Ryan liked challenges and loves seeing stains removed! He was very meticulous and he worked slowly and thoroughly until the stains were removed and the couch was back to looking and smelling new!
3 days following the service, Bob's Carpet Care Inc. called and left me a long voice mail to make sure I was satisfied and is I had any comments or suggestions for improvement. The bottom line was they wanted me to be 100% happy! I was so pleased with their service and philosophy of customer service that I decided to write a review ( I rarely write reviews!). In a world of fast , faster and easier, I am most grateful that Bob's Carpet Care believes in not rushing through their cleaning. I never felt that my home was in a line of homes that needed to be checked off the list for that days service calls!
I am very happy and I recommend Bob's Carpet Care Inc. with confidence.
Thank you Bob, Many and Ryan for bringing beauty back into my home!
Sincerely, [redacted]
I've used Bob's numerous times over the past decade. They are professional, friendly and exceptional at what they do. I've used them to clean an area rug I inherited and was confident they would return it to me in better condition than it was originally was. Bob himself even called me to discuss it prior to cleaning. They've done my tile also at our house in Fairbanks. Great service all around.