Bob's Concrete LLC

This email is in reference to the complaint made by [redacted].  The touch pad on the outside of the residence was not reading the meter inside.  We double checked that the meter itself was reading correctly.  The necessary repairs have been made with the installation of a new...

touch pad and meter.  This issue is specifically addressed in the rates and rules of the GJWA and can be found on page 11 of the document, which is available on our web site at GJWA.com Michael K[redacted]Resident ManagerGreater Johnstown Water Authority

The intent of this email is to serve as a response to the complaint received regarding the water account at [redacted].  The water at [redacted] residence was terminated because she was given two notifications of the past due amount on her account.  One was a ten day...

notice that was mailed to her and the other was a two day notice that was physically posted on the property.  [redacted] made a payment of $50.00 that was not processed by her bank because of insufficient funds in her banking account.  This was the second time that a payment [redacted] had made was not processed because of insufficient fund in a three month period.  When the last NFS payment, made in September, occurred her delinquent amount had not been payed and her service was terminated.  [redacted] has had a delinquent balance on her water account since  5/24/2016. Michael K[redacted]Resident Manager