Bob's Discount Furniture, LLC Reviews (1)
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Bob's Discount Furniture, LLC Rating
Address: 27550 W Lugonia Ave, Redlands, California, United States, 92374-2017
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I have contacted Mrs. [redacted] via email and by leaving a phone message. She only wanted to talk via email, so that is how we have been in touch. I gave my condolences and apologized for the misunderstanding. I think that there was a lot going on for Mrs. [redacted] and our explanation maybe wasn't...
as clear as they could have been. I have sent a map to her to help explain the sites that she still owns. I have meet with my staff to understand the demeanor or tone of my employees. The tone was not meant to be condescending as a matter of fact my employee came to me and we had decided to offer to purchase Mrs. [redacted]'s mother's space from her. Unfortunately we did not hear back and after the letter we received we understand that she had passed and that is why we did not hear back. At these hard times we do not try and to make things more complicated for some one that is grieving. I believe we are compassionate and care for our families in the best way we can. I am so sorry that Mrs. [redacted] felt like we were trying to take advantage of anyone.