Bob's Discount

I don't understand why he finds this is unsatisfactory, we can't guess at which set he was talking about.  It's a very easy solution, we just need his help.I understand he's not happy but he could remedy the situation very easily by coming to the store.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
 
Regards,
[redacted]