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Bob's Plumbing & Heating, Inc.

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Bob's Plumbing & Heating, Inc. Reviews (2)

we at s and m auto never did and never will ever check a customer credit with out a signed application and  full verbal consent from the customer.  as for this customer we never checked her credit the company that she is seeing on her credit corelogic is a company that we do not use. all...

of the credit application that we do are processed through their for it was not us that rain her credit.  we also cannot run some one credit with the information that is on their id we need their social security number to run their credit. yes we did take a copy of her id when she was the one that the card belonged to not the purchaser of the car, she put the down payment and as added security so as no one to use anyone else cards we keep a copy of their id and a copy of the card to show that they are matching. and we mark out the card number in marker so the only number is the last four of the card is showing. this was explained to the customer at that time and in front of her the card number was crossed out with a black marker.    we thank you for your understanding and hope to be in the best of service to you and all of our customers.

Initial Business Response /* (1000, 11, 2015/09/10) */
We apologize for the delayed response to Ms. [redacted]'s complaint.
Ms. [redacted] did purchase the vehicle "AS IS". Ms. [redacted] also purchased extended warranty on the vehicle.
Thank you,
S & M Auto Brokers, Inc.

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