I am rejecting this response because: Simple slant of factsYour website with your simple error I say bait and switch was up for over a week advertising the same priceIt's very simple to take a site down until it is fixed but YOU chose to mislead the public in attempts to get customers into the business and lie to themTrust me you are no small store, you are in a small town for family reasonsA good businessman or woman would have been to eat the $loss or whatever to keep a good reputation and not be conducting illegal business. But you have chosen to take on the roll of the victim when the case law is very clear
In nearly years of business, this is our company's first and only complaint to the Revdex.comOperating in a small farming community, we endeavor to treat every customer as we would treat our own familyHere are the facts: Through a third party website maker we built and went live with a website that
had errors in the way goods were pricedAs we worked to fix these errors with the third party, we advised this customer while she was inside our brick and mortar store, that our new site had errors and that we were in the process of fixing themThis customer promptly left our store and quickly placed an order on the siteShe has the nerve to now demand that we sell this item to her at that price! She is basically extorting us! We cannot stay in business by selling goods for less than our wholesale costWe would have preferred to handle this in a amicable manner, but the customer insisted on the price that we warned her was an honest errorSeeing her actions, we respectfully don't want to do business with the consumer.In addition, at no time were any funds withdrawn from the customer accountsThe message provided to the consumer was automatically generated but at no time were any of her accounts charged as that specific section of the website was inactive at the time
I am rejecting this response because: Simple slant of factsYour website with your simple error I say bait and switch was up for over a week advertising the same priceIt's very simple to take a site down until it is fixed but YOU chose to mislead the public in attempts to get customers into the business and lie to themTrust me you are no small store, you are in a small town for family reasonsA good businessman or woman would have been to eat the $loss or whatever to keep a good reputation and not be conducting illegal business. But you have chosen to take on the roll of the victim when the case law is very clear
In nearly years of business, this is our company's first and only complaint to the Revdex.comOperating in a small farming community, we endeavor to treat every customer as we would treat our own familyHere are the facts: Through a third party website maker we built and went live with a website that
had errors in the way goods were pricedAs we worked to fix these errors with the third party, we advised this customer while she was inside our brick and mortar store, that our new site had errors and that we were in the process of fixing themThis customer promptly left our store and quickly placed an order on the siteShe has the nerve to now demand that we sell this item to her at that price! She is basically extorting us! We cannot stay in business by selling goods for less than our wholesale costWe would have preferred to handle this in a amicable manner, but the customer insisted on the price that we warned her was an honest errorSeeing her actions, we respectfully don't want to do business with the consumer.In addition, at no time were any funds withdrawn from the customer accountsThe message provided to the consumer was automatically generated but at no time were any of her accounts charged as that specific section of the website was inactive at the time