Bodacious Bikes, LLC

We sincerely apologize that we cannot provide you with any additional discounts, other than those already given at the time of your purchase While we strive to provide outstanding service to each and every customer, sometimes communication errors do occur I have researched your account and we applied a 20% discount to your purchase of the Sena Bluetooth headset at the time of purchase When this special order item arrived we installed it for you The miscommunication seems to have occurred a few days later, when you wanted to order some gloves, and get credit for an additional discount on the previously purchased headset This is not our policy, and we cannot do this for you We do ask that customers who become verbally abusive leave our premises.Our company policy is to refrain from doing business with customers who cannot respect us.We wish you safe travels, and happy riding

We sincerely apologize that we cannot provide you with any additional discounts, other than those already given at the time of your purchase.  While we strive to provide outstanding service to each and every customer, sometimes communication errors do occur.  I have researched your account...

and we applied a 20% discount to your purchase of the Sena Bluetooth headset at the time of purchase.  When this special order item arrived we installed it for you.  The miscommunication seems to have occurred a few days later, when you wanted to order some gloves, and get credit for an additional discount on the previously purchased headset.  This is not our policy, and we cannot do this for you.  We do ask that customers who become verbally abusive leave our premises.Our company policy is to refrain from doing business with customers who cannot respect us.We wish you safe travels, and happy riding.

Complaint: [redacted]
To whom it may concern: I am not satisfied by your response to my written concerns. I believe they are inaccurate and do not address my principle issue. I understand that you cannot grant me the arrangement that you promised; however I feel it is disrespectful to customers to make promises your business cannot keep. Furthermore, you did not install the headset I ordered as you indicated you had. I installed it myself. Finally, the entire reason I lashed out at those present was in response to being falsely accused by an employee of being a dishonest customer. All I did was act in kind to your disrespectful and unprofessional employee. Which is known as slander and a lot of people get sued by that now and days but, we both don't want me to go that far. I was surprised and insulted by this unprofessIonal behavior from this business and I still require an apology or I will continue my efforts to get an apology to my face by the employee and to tell my FULL story to everyone I come across with that even has a friend of a friend of a motorcyclist.   Always ride well.
Regards,[redacted]