Body By Mule

Review: I was referred to this body shop, and that was spoken highly of. I was very pleased with customer services of Bill the Office manager, who helped me through the beginning process of my insurance claim and repairs.

When I returned to pick up my "completed" car, My boyfriend and I evaluated the car and found that it was not 100%. My hood on my car was (Stil) pushed to the side. the front of my hood is still damaged ( the right side of the hood does not meet the front end, it bends up. I had (new scratches) on my hood, and the panel was still scuffed from the accident. I was informed that the scuff and scratches would be fixed on the spot, but nothing could be done about the hood. ( "" No one looks at a car from the dealer when they buy it brand new; The gaps on a car can be off"") is what I was told, as to why the hood looked "off".

I am very unhappy, as This is my first brand new car, that I am paying a LOT of money a month for. The fact that this accident was not my fault ( My car was hit in a parking lot), and I trusted this body shop to bring my car back to original state, or close to, and it is not.

I also believe that the amount of money that was written up through the claim, and given to the body shop was way more than deserved, for the outcome my car is at this time.Desired Settlement: I just really want my car to be fixed, and look decent. As I stated this is my first brand new car, I take very good care of it.