Body Greed

Initial Business Response / [redacted] (1000, 5, 2016/07/25) */ We at Body Greed Inc believe in Customer Satisfaction and ExcellenceThe customer has contacted us directly regarding her dissatisfaction and desire to return the products for a refundWe accepted her request and instructed her to return the products so we may refund herIn reference to client's claim - complaintThe accusation of our products not being true to their description ie 14K Solid Gold is completely falseAlso the flaking claim has been debunkedWe have carefully reviewed the product returned and there is no evidence of flaking only evidence of some sort body fluid build up from food or other chemicals from being worn in the mouthWe have video evidence showing the debris that has built up on the product washed off in our ultrasonic washThis shows flaking is a claimWe are happy to provide the video if neededIn regards to the client's claim of such language being used such as "throw a punch"We at Body Greed Inc maintain a professional and friendly way of communicating with our customers and would never use such unprofessional languageWe at Body Greed Inc maintain a high level of honesty and integrity and our intentions are only to create satisfied customers and repeat business by offering high quality products and serviceIt is never the intent of our company to advertise or unfairly keep a client's moneyWe have received the customer's return and have already refunded herThe transaction ID for this refund is Refund (Unique Transaction ID # 5SXXXXXXDXXXXXXXX) Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/07/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) Body Greed tried denying the prosucy wad theirs sinply when I callws them anoit my complaint before they even recwived the productThe jewelry broke into two pieces after the piercer took it out and I have video footage of the jewelry flaking into her gloveI've never had 14k gold jewelry do thatI called body greed today in an attempt to see what the status, and they simply didn't answerI can wholeheartedly promise that the man that was on the phone said that I was "throwing a punch" and body greed is probably denying it now because I got the Revdex.com involvedI am still awaiting my refundThe status from FedEx I'd that the item was received at body greed on 7/and again, I am still awaiting my refund Final Business Response / [redacted] (4000, 9, 2016/07/30) */ Reminder - Refund was issued on 07/25/Refund (Unique Transaction ID # 5SXXXXXXDXXXXXXXX)Generally refunds take up to - business days to full processPlease allow until August 1st, if not already refunded Thank you Final Consumer Response / [redacted] (2000, 11, 2016/08/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received my refund