Body Shapers Lifestyle

From: [redacted] < [redacted] @***.com>Date: Thu, Sep 15, at 6:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com Hi,Company has not contacted me has not sent me a replacement or refunded me the money that I paid for an item I did not received, at this moment I have shared this information with my coworkers that were interested in purchasing items from this company because they feel the same way I do that maybe this is not a legitimate company nor professionalI believe I have lost my money which I am not happy at all but it is obvious that there is nothing that can be done when it comes to dealing with so call companies.Thanks,

From: Body Shapers LifestyleDate: Mon, Jul 6, at 11:AMSubject: Complaint # [redacted] To: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org>Good morning [redacted] ,I hope all is wellWe never received any emails or any form of communication from the customer for the above referenced caseWe have tried to reach out to them to resolve this matterShould you have any further questions or concerns, please do not hesitate to let us know.Regards,Samia S***

We at Body Shapers Lifestyle were not aware of the issueThank you for bringing this matter to our attentionWe have issued the buyer a full refund.Sincerely,Body Shapers Lifestyle

[A default letter is provided here which indicates your acceptance of the business's response.
If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

On March 29th we have filed a claim with the United States Postal Service The case was denied as the United States Postal Service records indicate delivery of articles *** *** informed us that she needed a new size and we shipped her the correct size that she requested and provided her with her tracking once it was shipped We have did all that we can to cooperate with *** *** The attachment is a photo showing that the claim we filled with the USPS was denied

From: Body Shapers Lifestyle
font-family: arial, sans-serif;"><[email protected]>Date: Mon, Jul 6, 2015 at 11:07 AMSubject: Complaint #[redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>Good morning [redacted],I hope all is well. We never received any emails or any form of communication from the customer for the above referenced case. We have tried to reach out to them to resolve this matter. Should you have any further questions or concerns, please do not hesitate to let us know.Regards,Samia S[redacted]

From: [redacted]<[redacted]@[redacted].com>Date: Thu, Sep 15, 2016 at 6:58 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[email protected]>Hi,Company has not contacted me has not sent me a replacement or refunded me the money that I paid for an item I did not received, at this moment I have shared this information with my coworkers that were interested in purchasing items from this company because they feel the same way I do that maybe this is not a legitimate company nor professional. I believe I have lost my money which I am not happy at all but it is obvious that there is nothing that can be done when it comes to dealing with so call companies.Thanks,

We have emailed the customer several times and provided the customer with the tracking number when it was shipped.  The customer stated they never received it so we stated we would then file a claim with the United States Postal Sevice to look into this and they said it was delivered.  We...

informed the customer of the update that we have received from the United States Postal Service.  We gave her all the info.  The following is the tracking Number  [redacted]

Good morning,We tell all customers that their responsible for shipping the products back to us.  We do not charge customers when they place an order.  The $12.95 that we charge customers is to cover the restocking fee (we can no longer sale the item since its been worn) and to cover the...

shipping costs back to us.  Since this is an online business we offer exchanges to customers as many of our competitors do not offer this.  We try our best to treat each customer the same.  It's not fair for one customer to pay a restocking fee and other does not.  Also, the customer got this product when it was ON SALE and when we have sales we do not even offer exchanges.  With each purchase we send a pamphlet with our exchange policy that states this information as well.  Just like many businesses charge customers restocking fee, we do as well for exchanges.

From: Body Shapers Lifestyle<[email protected]>Date: Mon, Jul 6, 2015 at 11:07 AMSubject: Complaint #[redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>Good morning [redacted],I hope all is well. We never received any emails or any form of communication from the...

customer for the above referenced case. We have tried to reach out to them to resolve this matter. Should you have any further questions or concerns, please do not hesitate to let us know.Regards,Samia S[redacted]