Bodyworks Unlimited

Pertaining to Ms [redacted] 's furniture she was told to send us a letter requesting a claims formAs of today we have not received such a letterIn terms of the time it took , Ms [redacted] had quite of items plus she was not not fully packed up when the truck arrivedShe was also told the job is based on the time and the time is determined by how big the load is and other factorsWe are sorry Ms [redacted] fells the way she does but our men moved her as quick as possibleTo highlight how she felt, at the end of the move she tipped the men $eachGrand total of $

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I'm not complaining about time I'm complaining about my items being damagedAlso I still have not received the form to fill outHowever I sent you picturesAlso your driver Rich said I needed to tip because that was how they made their moneySo what was I suppose to doAlso at that time I hadn't check our stuff I hadn't unpacked to see all the damagesAlso I have all emails between us you have only answer of them Regards, [redacted]

First of all we at Allpoints are sorry about the situation [redacted] experiencedOn the other hand we are not responsible for particle board furniture due to the fact that is not made to be movedIt is especially true when the item is loaded with furnitureWe make all attempts to satisfactorily move every ones items but in some occasions the items are to weak to moveWe stamp each contract in red bold letters that we are not responsible for particle board furnitureIt is an industry wide that moving companies do not insure those kind of items.I wish [redacted] would have called about the individual who she felt was not pulling his weightWe would have replaced him immediately

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: I'm not complaining about time I'm complaining about my items being damaged. Also I still have not received the form to fill out. However I sent you pictures. Also your driver Rich said I needed to tip because that was how they made their money. So what was I suppose to do. Also at that time I hadn't check our stuff I hadn't unpacked to see all the damages. Also I have all emails between us you have only answer 1 of them. 
Regards,
[redacted]

First of all we at Allpoints are sorry about the situation [redacted] experienced. On the other hand we are not responsible for particle board furniture due to the fact that is  not made to be moved. It is especially true when the item is loaded with furniture. We make all attempts...

to satisfactorily move every ones  items but in some occasions the items are to weak to move. We stamp each contract in red bold letters that we are not responsible for particle board furniture. It is an industry wide that moving companies do not insure those kind of items.I wish [redacted] would have called about the individual who she felt was not pulling his weight. We would have replaced him immediately.

Pertaining to Ms [redacted]'s furniture she  was told to send us a letter requesting a claims form. As of today we have not received such a letter. In terms of the time it took , Ms [redacted] had quite of items plus she was not not fully packed up when the truck arrived. She was also told the job...

is based on the time and the time is determined by how big the load is and other factors. We are sorry Ms [redacted] fells the way she does but our men moved her as quick as possible. To highlight how she felt, at the end of the move she tipped the men $50.00 each. Grand total of $150.00.