BOGO TANNING IN TUALATIN IS A RIP OFF AND WILL TAKE YOUR MONEY WITH ZERO SERVICE
BEWARE: this company will take your money even if you cancel and not give you a refund. I canceled my membership over 2 years ago, and an audit of my accounts found that I was being charged $99 per month for over 2 years, even though I had canceled and not even set foot in that tanning salon for over two years. I got push back all of the way and they refuse to give a refund, even though I canceled, and they did not deliver any service; they have lost nothing, I am out 2k. Any Legit company would gladly refund your money, especially when zero service during that time period was delivered. Good luck cancelling. If you do, make sure to double check and triple check that they have indeed canceled you. THERE ARE MANY TANNING SALON OPTIONS AVAILABLE, DO NOT USE THIS ONE. BOGO TANNING IS A RIP OFF.
beware: this company will take your money even if you cancel and not give you a refund. I canceled my membership over 2 years ago, and an audit of my accounts found that I was being charged $99 per month for over 2 years, even though I had canceled and not even set foot in that tanning salon for over two years. I got push back all of the way and they refuse to give a refund, even though I canceled, and they did not deliver any service; they have lost nothing, I am out 2k.
Bogo Tanning has a very strict "Early Deactivation Process & Policy" that is posted on our website as well as our Membership Agreement forms(extra initial here) We have responded same day to the emails [redacted] has sentWe have directed her to complete the deactivation form and return itSent Link/Attachment (form posted on website) We have NEVER received the standard Deactivation Form all other Members use and have used consistent with our process and policy [redacted] has not followed the process therefor here membership have not been deactivatedSame Member deactivation process for "All Members".In effort to resolve, Bogo will deactivate account today.Bogo Tanning does not do "Returns or Refunds" for un-used services(also stated on Membership Agreement form on website)In addition to "Deactivating Membership" Bogo will extend a credit in-store in the amount of $for use at later dateSincerely, Bogo Tanning
Bogo Tanning has a strick cancellation policy consistent with Oregon Guidelines for "Early Deactivation" of MemebrshipsBogo Tanning received [redacted] request to deactivate "Early" and the below email strand is her request and our reply [redacted] never responded with "Early Deactivation" form for process to occurPlease see email strand below;I have deactivated [redacted] account as of todays date.Thank you very much
The Revdex.com is not your personal tool to extort money from a business.The Revdex.com is not here fro thatYou have now posted a negative review online that can never be removedI ask you, what reasoning would any company have to help you once you've bashed online?We tried working with you and over a four day (4) period of time (weekend) you post a negative review with half truth's.Bogo has a No Return, No Refund policy stated in salon and clearly on all agreementsBogo is NOT obligated to issue Refund.And lets remember what really happened,"you were late to your appointment" and got upset because our employee did not carry over into next scheduled hour just because you were late to your appointmentWe worked with you and added additional servicesWe are a company that eat, sleeps and drinks customer service however-what really is the point of it once you've bashed onlineEffecting entire company and all connected(Children and family of all employee'sShame on you~Bogo is issuing a refund of $and that is it! This amount will be mailed today to the address you used when complaining to the Revdex.com.Have a nice day~
The Revdex.com is a format used to resolve issuesThings can always better be resolved when honesty is part of the process Ms [redacted] eagerly and knowingly signed up for services and also signed her visa slip for this purchase100% factMs[redacted] did sign her visa slip and has had services Bogo Tanning has a NO Return, No Refund Policy on Products or Unused Services We have tried working with Ms [redacted] to no avail Because her "sister" no longer works at our company, this does not change our policy Please advise Ms [redacted] to dispute the charges at her bank for refund We are always here to serve our clients and look forward to it however again, honesty from the business and also from the "Clients", is paramount is resolving issue's Thanks, Bogo Tanning
To whom it may concern, It would be bummer to see Ms*** goShe has used our services as recent of February 5, All Memberships can be reviwed with her ("Earned" rewards point/cash) at considerably less after (6) months are completed I am sending a special link to our Termination Request Form that are posted on our website for Ms [redacted] as well Ms [redacted] will need to complete and return it as directed A minimum one time fee will be assessed when Ms*** makes her (30) day request to cancel her Membership Respectfully~ Tiffany R [redacted] Chief Operation www.bogotanning.com
Complaint: [redacted] I am rejecting this response because:John, This email is in response to your email and phone call this morningI promised I would respond after workI can understand you frustration with me calling the Revdex.comIt was you misleading me by your word that led me to feel I had no other options but to file a complaintAs a leader how you lead is how your employees will actPlease don't shift the blame hereIf you had kept your word & were trustworthy I would never have gone down this path I explained several times what I wanted from your company & was willing to negotiate one more time but only regarding red-light therapy not Vela, since you could not keep your word regarding a tech who hurt me.All you had to do was say you wanted the keep me as a client & refund me with red light therapy @ unlimited( Which would be paying more than your Groupon deal @ unlimited red light ) or refund the full amount of ( I did not ask for the $back on the lotion I can't use if I don't do red light therapy until I realized you wouldn't work with me) I got up early on my day off to call you at am like you said toYou did not answerAt that point I was done, since I had made things clear many times This was cause more stress to me & my health is more important than dealing with a company that can't get their act together along with getting yelled at by your employees for a several mistakes they made.Before my complaint can be marked resolved, I need in writing the amount you are refunding me, the time frame I will receive it in & the check must be cash-able or the complaints will go back into effect & we must both agree on the amountI hope we can come to a resolution, since I do not want to harm your business, all I want is my money back Sincerely, [redacted] ***
This matter was resolved Septemebr 1, (see email below) Hi ***, 9/1/ We are refunding $today I have left you months of Vela services for you to useNo additional charges Look forward to seeing your name on the schedule and your StarsTHANK YOU SO MUCH *** Jon G, CEO 503-692-TANN(8266) 503-888-1914,Cl,Tx www.bogotanning.com
Complaint: [redacted] I am rejecting this response because:Because there is no legal contract with this company and they are trying to steal money to cancel a contract that is not validThat is fraud! I refuse to pay to have a service I did not want and tried to have cancelled.this company is a scam and I will not pay for a contract Sincerely, [redacted] ***
Bogo Tanning has contacted the client and resolvedThe client is aware the monthly payment that was drafted did fall within the (30) day cancel period and was in fact due however as courtesy to client for misunderstanding, Bogo has refunded the draft in question in full.Client very happy and pledged to revisit salon before next vacationThank you Mr***
This client signed a Membership with a (30) days Opt Out PolicyPlease see emails received here from Ms*** [redacted] via Nov 1:PM (day ago) Name: [redacted] ***E-mail: [redacted] @LIVE.COMPhone: [redacted] Message: CANCEL MY [redacted] MEMBERSHIPI AM CONTACTING THE RevDex.com AGAIN AND THE OREON ATTORNEY GENERAL REGARDING YOUR SHADY BUSINESS AND AM CANCELLING MY CREDIT CARD THAT YOU HAVE ON FILE***! [redacted] *** via 5:PM (hours ago) Name: [redacted] ***E-mail: [redacted] @live.comPhone: [redacted] Message: cancel my membership you filthy [redacted] ***!!!!!!!!!!I personally will make it my mission in life to destroy you business and reputation, even if I have to make up emails all day long and spend all my spare time posting sy reviews about you thieves Bogo Tanning is "deactivating" Ms [redacted] accountNo refunds are due Thanks, Bogo Tanning
Jon got me right in and the fat removal treatment was mind blowing. I've been back twice and love the results!
Susan F.
Bogo Tanning has a very strict "Early Deactivation Process & Policy" that is posted on our website as well as our Membership Agreement forms(extra initial here) We have responded same day to the emails [redacted] has sentWe have directed her to complete the deactivation form and return itSent Link/Attachment (form posted on website) We have NEVER received the standard Deactivation Form all other Members use and have used consistent with our process and policy [redacted] has not followed the process therefor here membership have not been deactivatedSame Member deactivation process for "All Members".In effort to resolve, Bogo will deactivate account today.Bogo Tanning does not do "Returns or Refunds" for un-used services(also stated on Membership Agreement form on website)In addition to "Deactivating Membership" Bogo will extend a credit in-store in the amount of $for use at later dateSincerely, Bogo Tanning
Bogo Tanning has a strick cancellation policy consistent with Oregon Guidelines for "Early Deactivation" of MemebrshipsBogo Tanning received [redacted] request to deactivate "Early" and the below email strand is her request and our reply [redacted] never responded with "Early Deactivation" form for process to occurPlease see email strand below;I have deactivated [redacted] account as of todays date.Thank you very much
The Revdex.com is not your personal tool to extort money from a business.The Revdex.com is not here fro thatYou have now posted a negative review online that can never be removedI ask you, what reasoning would any company have to help you once you've bashed online?We tried working with you and over a four day (4) period of time (weekend) you post a negative review with half truth's.Bogo has a No Return, No Refund policy stated in salon and clearly on all agreementsBogo is NOT obligated to issue Refund.And lets remember what really happened,"you were late to your appointment" and got upset because our employee did not carry over into next scheduled hour just because you were late to your appointmentWe worked with you and added additional servicesWe are a company that eat, sleeps and drinks customer service however-what really is the point of it once you've bashed onlineEffecting entire company and all connected(Children and family of all employee'sShame on you~Bogo is issuing a refund of $and that is it! This amount will be mailed today to the address you used when complaining to the Revdex.com.Have a nice day~
The Revdex.com is a format used to resolve issuesThings can always better be resolved when honesty is part of the process Ms [redacted] eagerly and knowingly signed up for services and also signed her visa slip for this purchase100% factMs[redacted] did sign her visa slip and has had services Bogo Tanning has a NO Return, No Refund Policy on Products or Unused Services We have tried working with Ms [redacted] to no avail Because her "sister" no longer works at our company, this does not change our policy Please advise Ms [redacted] to dispute the charges at her bank for refund We are always here to serve our clients and look forward to it however again, honesty from the business and also from the "Clients", is paramount is resolving issue's Thanks, Bogo Tanning
To whom it may concern, It would be bummer to see Ms*** goShe has used our services as recent of February 5, All Memberships can be reviwed with her ("Earned" rewards point/cash) at considerably less after (6) months are completed I am sending a special link to our Termination Request Form that are posted on our website for Ms [redacted] as well Ms [redacted] will need to complete and return it as directed A minimum one time fee will be assessed when Ms*** makes her (30) day request to cancel her Membership Respectfully~ Tiffany R [redacted] Chief Operation www.bogotanning.com
Complaint: [redacted] I am rejecting this response because:John, This email is in response to your email and phone call this morningI promised I would respond after workI can understand you frustration with me calling the Revdex.comIt was you misleading me by your word that led me to feel I had no other options but to file a complaintAs a leader how you lead is how your employees will actPlease don't shift the blame hereIf you had kept your word & were trustworthy I would never have gone down this path I explained several times what I wanted from your company & was willing to negotiate one more time but only regarding red-light therapy not Vela, since you could not keep your word regarding a tech who hurt me.All you had to do was say you wanted the keep me as a client & refund me with red light therapy @ unlimited( Which would be paying more than your Groupon deal @ unlimited red light ) or refund the full amount of ( I did not ask for the $back on the lotion I can't use if I don't do red light therapy until I realized you wouldn't work with me) I got up early on my day off to call you at am like you said toYou did not answerAt that point I was done, since I had made things clear many times This was cause more stress to me & my health is more important than dealing with a company that can't get their act together along with getting yelled at by your employees for a several mistakes they made.Before my complaint can be marked resolved, I need in writing the amount you are refunding me, the time frame I will receive it in & the check must be cash-able or the complaints will go back into effect & we must both agree on the amountI hope we can come to a resolution, since I do not want to harm your business, all I want is my money back Sincerely, [redacted] ***
This matter was resolved Septemebr 1, (see email below) Hi ***, 9/1/ We are refunding $today I have left you months of Vela services for you to useNo additional charges Look forward to seeing your name on the schedule and your StarsTHANK YOU SO MUCH *** Jon G, CEO 503-692-TANN(8266) 503-888-1914,Cl,Tx www.bogotanning.com
Complaint: [redacted] I am rejecting this response because:Because there is no legal contract with this company and they are trying to steal money to cancel a contract that is not validThat is fraud! I refuse to pay to have a service I did not want and tried to have cancelled.this company is a scam and I will not pay for a contract Sincerely, [redacted] ***
Bogo Tanning has contacted the client and resolvedThe client is aware the monthly payment that was drafted did fall within the (30) day cancel period and was in fact due however as courtesy to client for misunderstanding, Bogo has refunded the draft in question in full.Client very happy and pledged to revisit salon before next vacationThank you Mr***
This client signed a Membership with a (30) days Opt Out PolicyPlease see emails received here from Ms*** [redacted] via Nov 1:PM (day ago) Name: [redacted] ***E-mail: [redacted] @LIVE.COMPhone: [redacted] Message: CANCEL MY [redacted] MEMBERSHIPI AM CONTACTING THE RevDex.com AGAIN AND THE OREON ATTORNEY GENERAL REGARDING YOUR SHADY BUSINESS AND AM CANCELLING MY CREDIT CARD THAT YOU HAVE ON FILE***! [redacted] *** via 5:PM (hours ago) Name: [redacted] ***E-mail: [redacted] @live.comPhone: [redacted] Message: cancel my membership you filthy [redacted] ***!!!!!!!!!!I personally will make it my mission in life to destroy you business and reputation, even if I have to make up emails all day long and spend all my spare time posting s
y reviews about you thieves Bogo Tanning is "deactivating" Ms [redacted] accountNo refunds are due Thanks, Bogo Tanning