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Boka Reviews (1)

Review: On the night of June [redacted], my friends and I came into an empty Boka restaurant to order food and drinks. After discussing our options with our waiter, he insisted that we fulfill the minimum per person. No where is this 'minimum per person' to be found on their menu, their website, nor anywhere visible inside their restaurant. We had 6 people, wanting to order $55 worth of food, in a completely empty restaurant, when they were enforcing a $10/person minimum.After talking to the manager and explaining the situation about how this not-on-menu condition is unfair, he was uncompromising. While this could have been easily remedied for us, I believe this off-menu, off-books policy is being enforced unfairly onto many other parties.Desired Settlement: Would love an explanation from Boka regarding my particular situation. In addition, I would like Boka to have all of their policies fully stated and fairly written in a public and visible manner. These kind of misleading practices are harmful and detrimental.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Boka has been resolved. Boka has stated that this is not their policy and they will be ensuring that all of their staff knows this

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

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Description: CHINESE FOOD PRODUCTS

Address: 9 Saint Marks Place, New York, New York, United States, 10003

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Web:

bokanyc.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Boka, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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