This matter has been resolved since the client has filed this complaintOn 8/**, [redacted] received a package containing the following items valued at $total: Original Penguin THREE-STRIPE HERITAGE FIT SS SHIRT DRESS BLUES ($69) French Connection STARS AND STRIPES SS TEE CUBA WHITE ($44) Original Penguin DADDY-O SS POLO STORM ($55) Ben Sherman SLIM FIT STRETCH SHORTS WASHED BLUE ($75) On 9/**, he received an order containing the following: Ben Sherman SLIM FIT STRETCH SHORTS WASHED BLUE ($75) From the five items above, he kept the following items, valued at $144: Original Penguin THREE-STRIPE HERITAGE FIT SS SHIRT DRESS BLUES Medium ($69) Ben Sherman SLIM FIT STRETCH SHORTS WASHED BLUE ($75) He was charged $on 8/ [redacted] for the whole order from 8/**, but when his return of the three items was received and processed by our warehouse team, we issued a refund of $($- $144) back to his credit card on 9/**His account was permanently deactivated on 9/**Thank you for your attention to this matterPlease let us know if you require any additional documentationbest, [redacted] ***
Hello!We apologize for any confusion hereThe final date of the tperiod for the order was set to 7/**, which was provided in an email letting you know that the package was marked "Delivered"Because our system did not see a return request for any of the items before that date, it was set up to automatically charge you for the orderWe also don't see a note or email from you regarding the orderDue to issues with the billing information we had on file, the charge was only able to go through on 7/**, which is the same date you reached out to usIn order to avoid that charge, you would have had to log into your account, request your returns, and utilize the label that we provided in your shipmentBecause a different label was used, our system would not have been able to track the items, or know that anything was returned at allYour first email was sent over at 9:AM EST on 7/**, and we got back to you at 11:AM EST that same dayWhile hours and minutes is not the quickest response time, we got back to you as soon as our team saw your messages, and have been in touch sinceAs discussed, we have issued a refund for all items minus the shirt you keptThose funds will show on your account within the next few business daysWe'll let you know if we have any questions regarding the returned shipmentBest,Team Bombfell
This matter has been resolved since the client has filed this complaintOn 8/**, [redacted] received a package containing the following items valued at $total: Original Penguin THREE-STRIPE HERITAGE FIT SS SHIRT DRESS BLUES ($69) French Connection STARS AND STRIPES SS TEE CUBA WHITE ($44) Original Penguin DADDY-O SS POLO STORM ($55) Ben Sherman SLIM FIT STRETCH SHORTS WASHED BLUE ($75) On 9/**, he received an order containing the following: Ben Sherman SLIM FIT STRETCH SHORTS WASHED BLUE ($75) From the five items above, he kept the following items, valued at $144: Original Penguin THREE-STRIPE HERITAGE FIT SS SHIRT DRESS BLUES Medium ($69) Ben Sherman SLIM FIT STRETCH SHORTS WASHED BLUE ($75) He was charged $on 8/ [redacted] for the whole order from 8/**, but when his return of the three items was received and processed by our warehouse team, we issued a refund of $($- $144) back to his credit card on 9/**His account was permanently deactivated on 9/**Thank you for your attention to this matterPlease let us know if you require any additional documentationbest, [redacted] ***
Hello!We apologize for any confusion hereThe final date of the tperiod for the order was set to 7/**, which was provided in an email letting you know that the package was marked "Delivered"Because our system did not see a return request for any of the items before that date, it was set up to automatically charge you for the orderWe also don't see a note or email from you regarding the orderDue to issues with the billing information we had on file, the charge was only able to go through on 7/**, which is the same date you reached out to usIn order to avoid that charge, you would have had to log into your account, request your returns, and utilize the label that we provided in your shipmentBecause a different label was used, our system would not have been able to track the items, or know that anything was returned at allYour first email was sent over at 9:AM EST on 7/**, and we got back to you at 11:AM EST that same dayWhile hours and minutes is not the quickest response time, we got back to you as soon as our team saw your messages, and have been in touch sinceAs discussed, we have issued a refund for all items minus the shirt you keptThose funds will show on your account within the next few business daysWe'll let you know if we have any questions regarding the returned shipmentBest,Team Bombfell
Revdex.com:At this time, I have not been contacted by Bombfell, Incregarding complaint ID [redacted] .Sincerely, [redacted]
RevDex.com:At this time, I have not been contacted by Bombfell inc regarding complaint ID [redacted] .Sincerely, [redacted]