Bon Venture Services Inc

I am rejecting this response because: The [redacted] sales rep was contact several times and never responded. Multiple emails were sent to the sales rep. In addition these emails were forwarded to both the customer service rep and supervisor [redacted] and [redacted]. Neither have responded. Services were...

not rendered in an appropriate fashion. Please review the email correspondences sent to your company and explain how this was a professional interaction. A minimum of 5 correspondences were sent with no response.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. We thank [redacted] for working with us to resolve this quickly and look forward to continuing our business relationship in the future.

Review: Bon Venture services has billed my company without my authorization for their services. Moreover, the services they provided were noted in writing to their authorized agent (sales rep) in multiple emails to be erroneous. I have sent these written communications to the company. The company has never notified me of these services or invoices nor obtained my signature authorizing them.Desired Settlement: I would like them to void this invoice and stop contacting me.

Consumer

Response:

I am rejecting this response because: The [redacted] sales rep was contact several times and never responded. Multiple emails were sent to the sales rep. In addition these emails were forwarded to both the customer service rep and supervisor [redacted] and [redacted]. Neither have responded. Services were not rendered in an appropriate fashion. Please review the email correspondences sent to your company and explain how this was a professional interaction. A minimum of 5 correspondences were sent with no response.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. We thank [redacted] for working with us to resolve this quickly and look forward to continuing our business relationship in the future.