Bon Voyage Travel, Inc.

A $mistake made by Bon Voyage at customers expenseIncompetent sales person disregarding a customers attempts for a resolution
In the middle of a trip purchased from Bon Yoyage I had a family emergency and had to return homeI tried to manage flights myself through the airline but the travel agency had it blocked so I can only use themI called the sales associate who sold us the package and asked for an earlier flight home on a specific dayAfter paying Bon Voyage $to move the flight she said it was confirmedWith limited access to internet in Europe I trusted that she handled the flight change for the specific date I asked forI get to the airport in Europe and front desk tells me I have no ticket because the flight was made for the day before and not the day I asked forI was stranded at an airport in Europe and forced to spend $as well as use my Credit Card miles that we were saving for upcoming school expenses (totaling $1,Not including the $I alrea