Dear Customer,Great to hear from you.We are sorry about your orderCan you please send the ISBN (bar code written on the back cover of your book) of the book that you received, which will really help to us find out what went wrong with your orderWe apologize for the inconvenience caused to you.Thanks--Indoo Customer Service
I am rejecting this response because:book ok came two weeks lateI no longer need it just want full refundI will ship back with new tracking numberIs that ok?
Dear Customer,Great to hear from you.Your order was shipped on Fri Oct via USPS media mailThe arrival expectation is to business daysIn some cases, mail sent Special Standard rate may take business days or longer to arrive.If you do not receive the item by Thu Oct 2015, please contact usPlease let us know if you have any questions-
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Laura [redacted]
Dear Customer,Great to hear from you.We are sorry that you did not receive your order until nowWe are issuing full credit for the cost of the item and the shipping charges involvedIn case, if you receive the item, please return it to the following addressWe apologize for the inconvenience caused to youPlease let us know if you have any questions.INDOO RETURNS [redacted] ** [redacted] ***Thanks--Indoo Customer ServiceBN Transaction ID#: [redacted]
You can return the item to the following addressWe will issue full refund as soon as we receive the packageWe will reimburse you for the shipping charges for USPS media mailOnce again we apologize for the inconvenience caused to youPlease let us know if you have any questions.INDOO RETURNS [redacted] [redacted] *** Thanks--Indoo CS
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Dear Customer,Great to hear from you[redacted] OrderID#: [redacted] You can return the item to the following addressYou have to return it within days of receiptThe shipping charges will not be refunded for returned merchandiseMake sure to include your order details along with the package.INDOO RETURNS [redacted] ** AVENEL, NJ 07001Thanks--Indoo Customer Service
Dear Customer,Great to hear from you.We are sorry that you did not receive your order until nowWe are issuing full credit for the cost of the item and the shipping charges involvedIn case, if you receive the item, please return it to the following addressWe apologize for the inconvenience caused to youPlease let us know if you have any questions.INDOO RETURNS [redacted] [redacted] ***Thanks--Indoo Customer ServiceBN Transaction ID#: [redacted]
Dear Customer,Tracking HistoryDate Time Location Status9/26/10:AM ET [redacted] The tracking information on package shows it was delivered to you via local post officeCan you please contact your local post office regarding your packageThe package was delivered within the estimated delivery date of Oct 5th.Thanks--Indoo Customer Service [redacted] OrderID#: [redacted]
I am rejecting this response because: This is the EXACT email I have gotten twice already, not answering a SINGLE question or request I have (ietracking number?) This is the THIRD time I've gotten the same email, ver batim-
Dear Customer,Great to hear from you.We could not find anything in our system for your emailCan you please send your [redacted] Order Id, which will really help us to track your order.Thanks [redacted] --Indoo Customer Service
Dear Customer,We issued refund to your account via [redacted] payments.Thanks--Indoo Customer Service
Dear Customer,Great to hear from you.We are sorry about your orderCan you please send the ISBN (bar code written on the back cover of your book) of the book that you received, which will really help to us find out what went wrong with your orderWe apologize for the inconvenience caused to you.Thanks--Indoo Customer Service
I am rejecting this response because:book ok came two weeks lateI no longer need it just want full refundI will ship back with new tracking numberIs that ok?
Dear Customer,Great to hear from you.Your order was shipped on Fri Oct via USPS media mailThe arrival expectation is to business daysIn some cases, mail sent Special Standard rate may take business days or longer to arrive.If you do not receive the item by Thu Oct 2015, please contact usPlease let us know if you have any questions-
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Laura [redacted]
Dear Customer,Great to hear from you.We are sorry that you did not receive your order until nowWe are issuing full credit for the cost of the item and the shipping charges involvedIn case, if you receive the item, please return it to the following addressWe apologize for the inconvenience caused to youPlease let us know if you have any questions.INDOO RETURNS [redacted] ** [redacted] ***Thanks--Indoo Customer ServiceBN Transaction ID#: [redacted]
You can return the item to the following addressWe will issue full refund as soon as we receive the packageWe will reimburse you for the shipping charges for USPS media mailOnce again we apologize for the inconvenience caused to youPlease let us know if you have any questions.INDOO RETURNS [redacted] [redacted] *** Thanks--Indoo CS
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Dear Customer,Great to hear from you[redacted] OrderID#: [redacted] You can return the item to the following addressYou have to return it within days of receiptThe shipping charges will not be refunded for returned merchandiseMake sure to include your order details along with the package.INDOO RETURNS [redacted] ** AVENEL, NJ 07001Thanks--Indoo Customer Service
Dear Customer,Great to hear from you.We are sorry that you did not receive your order until nowWe are issuing full credit for the cost of the item and the shipping charges involvedIn case, if you receive the item, please return it to the following addressWe apologize for the inconvenience caused to youPlease let us know if you have any questions.INDOO RETURNS [redacted] [redacted] ***Thanks--Indoo Customer ServiceBN Transaction ID#: [redacted]
Your package was delivered yesterday to the following address via USPS [redacted] [redacted] Thanks--Indoo CS
Dear Customer,Tracking HistoryDate Time Location Status9/26/10:AM ET [redacted] The tracking information on package shows it was delivered to you via local post officeCan you please contact your local post office regarding your packageThe package was delivered within the estimated delivery date of Oct 5th.Thanks--Indoo Customer Service [redacted] OrderID#: [redacted]
I am rejecting this response because: This is the EXACT email I have gotten twice already, not answering a SINGLE question or request I have (ietracking number?) This is the THIRD time I've gotten the same email, ver batim-
Dear Customer,Great to hear from you.We could not find anything in our system for your emailCan you please send your [redacted] Order Id, which will really help us to track your order.Thanks [redacted] --Indoo Customer Service