It is store policy that we dont do cash refunds on items after 30daysThis order was placed in April [redacted] did not notify us of the cancellation till November seven months later (see emails below)While he has not contacted us since and even stated in the email that he understood the policySo now months later he disagrees with the same policy he clearly stated below that he understood We will issue the a refund to Mr [redacted] only because we do not want this complaint to be held against us not because we agree with the complaint EMAIL: [redacted] @gmail.com> 11/7/tot [redacted] [redacted] *** Just following up with you to see when you can stop by with another payment for your diamond ring Josh Brecksville Rd.Brecksville, OH [email protected] Hello Josh I apologize but I have been in the hospital I told your office manager that I would buy ring by Christmas but unfortunately I won't be able to Is there anyway I can get a refund minus the time you have invested If not I understand Thank you for your time and patience Below is my new phone number.*** [redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
P.SPlease note that my mailing address is : *** *** *** *** *** *** *** ***
It is store policy that we dont do cash refunds on items after 30days. This order was placed in April 19 2016 [redacted] did not notify us of the cancellation till November 2016 seven months later (see emails below). While he has not contacted us since and even stated in the email that he understood...
the policy. So now 2 months later he disagrees with the same policy he clearly stated below that he understood. We will issue the a refund to Mr. [redacted] only because we do not want this complaint to be held against us not because we agree with the complaint. EMAIL: [redacted]@gmail.com> 11/7/16 tot[redacted]42 [redacted] Just following up with you to see when you can stop by with another payment for your diamond ring. Josh 8803 Brecksville Rd.Brecksville, OH [email protected] Hello Josh. I apologize but I have been in the hospital. I told your office manager that I would buy ring by Christmas but unfortunately I won't be able to. Is there anyway I can get a refund minus the time you have invested. If not I understand. Thank you for your time and patience. Below is my new phone number.[redacted] [redacted]
It is store policy that we dont do cash refunds on items after 30daysThis order was placed in April [redacted] did not notify us of the cancellation till November seven months later (see emails below)While he has not contacted us since and even stated in the email that he understood the policySo now months later he disagrees with the same policy he clearly stated below that he understood We will issue the a refund to Mr [redacted] only because we do not want this complaint to be held against us not because we agree with the complaint EMAIL: [redacted] @gmail.com> 11/7/tot [redacted] [redacted] *** Just following up with you to see when you can stop by with another payment for your diamond ring Josh Brecksville Rd.Brecksville, OH [email protected] Hello Josh I apologize but I have been in the hospital I told your office manager that I would buy ring by Christmas but unfortunately I won't be able to Is there anyway I can get a refund minus the time you have invested If not I understand Thank you for your time and patience Below is my new phone number.*** [redacted] [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
P.SPlease note that my mailing address is : *** *** *** *** *** *** *** ***
It is store policy that we dont do cash refunds on items after 30days. This order was placed in April 19 2016 [redacted] did not notify us of the cancellation till November 2016 seven months later (see emails below). While he has not contacted us since and even stated in the email that he understood...
the policy. So now 2 months later he disagrees with the same policy he clearly stated below that he understood. We will issue the a refund to Mr. [redacted] only because we do not want this complaint to be held against us not because we agree with the complaint. EMAIL: [redacted]@gmail.com> 11/7/16 tot[redacted]42 [redacted] Just following up with you to see when you can stop by with another payment for your diamond ring. Josh 8803 Brecksville Rd.Brecksville, OH [email protected] Hello Josh. I apologize but I have been in the hospital. I told your office manager that I would buy ring by Christmas but unfortunately I won't be able to. Is there anyway I can get a refund minus the time you have invested. If not I understand. Thank you for your time and patience. Below is my new phone number.[redacted] [redacted]