Boomerang Easy Neighborhood Recycling

Thank you for the attach information regarding the consumer complaintWe do apologize that *** *** experienced an issue with one of our itemsAt Horizon, we strive for 100% quality assurance and will filter her feedback regarding the keepsake stone kit to our Quality Department for review
In addition, we do have a very diligent process for ensuing all Consumer phone calls are addressed with 3-business daysUnfortunately, we do not have any information regarding a call from *** *** Also, our email address, *** is fully functioning with several emails received a dayOur website, *** is also an active website where it allows our consumers to forward a written correspondence that is sent directly to our Consumer Services Department.Since the consumer did experience some issues with her item, we will mail a replacement kit to the address provided in this complaintIf the original item is not available, we will forward a similar stone kit.Once again, we apologize for any inconvenience this may have caused *** ***We hope this one instance does not mar her impression of Horizon Group USA and/or our products.Thank you,*** ***
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***