Boomerang Tours

Review: I purchased 6 tickets to participate on the Boomerang Yacht Nighttime Party Cruise and a total of $304 for a surprise birthday for my soon to be fiancee. I have people that were coming out of town to participate in this event that have paid me their money to cover their costs. I received a cancellation email from Boomerang Tours the afternoon of my scheduled nighttime tour due to flooding in the [redacted] River. Boomerang offered to give me a gift certificate to cover future events for my inconvenience. However, I requested a refund of my money instead because I have to pay everyone else their money back for their ticket. So basically, I will be out of $304 plus the money that I have to pay each individual back. They told me that this was something that they weren't sure that they could do. This is not the first issue of last minute cancellations or refunds. I had previously experienced the same cancellation of the Boomerang Party Bus Tour last year in May of 2013. I had booked a tour through Boomerang services for my best friend's bachelor party. I got a similar cancellation email just hours before we were scheduled to attend our event. They fought hard not to give me a refund, but finally conceded to my requests. I decided to give them another chance with the Yacht Tour to show there weren't any hard feelings. Due to my experience on two separate occasions with Boomerang, I will not be utilizing their services again.Desired Settlement: This is not an unreasonable request as I did not pay for those tickets with a gift certificate. I payed with my hard earned money and the event was cancelled to no fault of mine on two separate occasions. This was not an issue of me failing to be present at the scheduled event, but a case were I was severely inconvenienced during two major events. I want the full $304 refunded back to my credit card. A service was paid for that wasn't provided.