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Booth Fire & Safety

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Let me explain our procedures Approximately fie minutes before the start of a funeral service, all floral cards are taken of of the funeral flowers or plants The cards are placed in an envelope, this envelope is put in a presentation bag and given to the responsible party at the end of the service Funeral arrangements that can't be left at the cemetery (i.ein glass containers and live plants are also given to the responsible party that contracted for of the service.Sympathy arrangements are usually addressed and sent directly to a love one of the deceased (family members, friend, acquaintance, business associate) who has suffered a loss However, if the arrangement is sent to the mortuary and we are asked that following the funeral service a specific arrangement be given to a specific person, we would have made every effort to see that this request was carried out.In the absence of any request or instructions beforehand we followed our usual procedures and give the plant to the responsible party When I discussed this matter with Mr [redacted] , he advised me that he has addressed this situation with the specific party (his sister) and that arrangements were made to return the plant to her

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