Borcom Associated Consultants Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Apparently Daxmart does not get it. I CANNOT RETURN WHAT I NEVER GOT!!!! HELLO!!!! GoPro received! YES!!! Works fine! YES! HR EXTENDED BATTERY NOT RECEIVED! NO!!!! No idea if it works or notbecause I don't have it!!!! Cannot return the GoPro because as I told you twice already, it was given as a gift & it's not able to be returned to meBut that's not the problemIt's the $battery that was bought & paid for, THAT WAS NEVER RECIEVED!!!! I was also told the battery was $99.99!!!! How did that become $Was this the tax & shipping coming from a different source? I believe it wasSo how does that make it part of the package if it's sold separately????? How can it be on back order if GoPro doesn't even make one???? How can a back order part be part of the package??? This was an additional option that was offered & added to the package by Daxmart!!!!Stop dancing around this & pay what you owePERIOD... Is this a game or a business? Regardless, I have no desire to play games or do business like thisEnough already!!!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Dear Sir or Madam, Daxmart.com already requested the consumer return merchandise towards full reimbursement; yet due to consumer utilizing product this request was ignoredDaxmart.com emailed the consumer a detailed invoice prior to order receipt from carrier *** tracking#***If the consumer is not interested in our products only action required was to refuse delivery to ensure prompt refundThe customer was sold merchandise which was emailed order verification prior release, customer signed & utilized products after deliveryAll merchandise accompanied were delivered and request to return merchandise out of discontent was ignoredAny future correspondence regarding this matter shall be addressed with all information posted

Daxmart.com received, processed and shipped an order requested by the consumer on March **, 2015. The customer received order delivery via [redacted]# [redacted] on April *, 2015. Our office was contacted by the consumer claiming he is no longer interested in his purchase. Our service...

department processed a return merchandise request towards full reimbursement and emailed instructions on how to return. As of this business day no merchandise was returned. Regards, Daxmart.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I called Daxmart  regarding the battery that was paid for & never received. Although being put on hold, being transferred numerous times & being hung up on, I finally got through. When I asked about the battery, they again said in a rude manner, the battery is on back & will be shipped out within 2 days & I should receive it by the end of the week. That was 2 weeks ago. I told them this was the second time they told me that. He responded by saying  just return the whole package & I will get credited. He will email me a RMA# then hung up on me. Well, I didn't get a chance to tell him I gave the camera as a gift & shipped it to Arizona & was not able to do that. I just want a reimbursement for the $118.44 for a battery I never received. It appears I will need to continue pursing this until this is resolved.  
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]