The funds were sent to [redacted] on the 20th of March, they should have the funds already Attached is the letter mailed to [redacted] *** Please let us know if you need anything further, thank you [redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.comWe understand your concerns regarding the payoff of your installment loan and would like to respond accordingly.Farm Bureau Bank received the payoff check for loan number ending in [redacted] on November 21, 2016, for $10,Unfortunately, the check was lostWe notified the Insurance Company and had them place a stop payment and reissue a new checkFarm Bureau Bank released the title on December 1, to help expedite the original borrower request.On December 9, 2016, the loan was paid off and the interest was backdated to November 21, We apologize for any inconvenience this may have caused youWe hope this clarifies matters regardingyour dispute and addresses your concernsIf you any further questions lease contact me direct
Complaint: [redacted] I am rejecting this response because: Weeks ago I contact Revdex.com and file a complaint against Farm Bureau Bank because they refused to sent me the calculation amortization of the loanThey finally mail me a letter stating that enclose is an estimated amortization schedule and that this calculation is not guaranteed to be accurateHere is the problemWhy I can not have the correct calculation of the loan instead of, an estimated and they are saying it is not a guaranteedThe Farm Bureau Bank knows exactly the amount of this loan so why I can get an accuracy figures on the amortization calculation.Give me a accuracy calculation on the amortization loan Regards, [redacted]
Dear Ms [redacted] ,The amortization schedule we provided you assumes that monthly payments are made on the scheduled due datesThis amortization schedule is for informational purposes only, and my differ based on the refinances or extended terms of your loan.Based upon your actual payment date, extra principal payments, executed skip-a-payments, loan extensions, and (or) late charges, we cannot guarantee the accuracy or the applicability to your current or future loan payments.We sincerely appreciate your businessIf you have any further questions, please reach me directly.Thank you, [redacted] Sales Support Manager [redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.comWe understand your concerns regarding information being reported to the consumer reporting agencies on your Farm Bureau Bank installment loan ending in [redacted] , and would like to respond accordinglyIn researching the transaction history, your loan payment is due on the 24th of each monthA payment was credited on December 8, which was for the November paymentThough, a payment was made in December it was credited for the November paymentThe missed December payment is what caused the report to the consumer reporting agenciesWith further research, a loan extension was requested by you on 01/24/2017, and at that time the loan did not qualify for an extensionTo better understand our loan extension policies, please see below: · All late fees must be paid up to $prior to a loan extension· consecutive payments of principal and interest must be posted · A signed Loan Extension Form must be completed and returned to the Bank As of today, the loan ending in [redacted] is currentWe are confident this issue has been explained regarding your dispute, and addresses your concernsIf you have any further questions, please feel free to contact me directlySincerely,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** *** ***
Check was FINALLY received 3/21/ This was over a month past the sale date of 2/17/ Not to mention the buyers were already pre-approved The fact that I had to file a complaint with Revdex.com to even get someone with Farm Bureau to communicate with me is inexcusableThis situation has taught me valuable lessons: Never sell a car to ANYONE without funds in handNever will I ever do business with Farm Bureau! Your customer service is horrible and your lending practices are antiquated
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this
resolution is satisfactory to me
Some days ago I did respond by informing you that pament had been received from Farm Bureau Bank
Regards,
*** ***
The funds were sent to [redacted] on the 20th of March, they should have the funds already. Attached is the letter mailed to [redacted]. Please let us know if you need anything further, thank you [redacted]
Dear Ms. [redacted],The amortization schedule we provided you assumes that monthly payments are made on the scheduled due dates. This amortization schedule is for informational purposes only, and my differ based on the refinances or extended terms of your loan.Based upon your actual payment date, extra principal payments, executed skip-a-payments, loan extensions, and (or) late charges, we cannot guarantee the accuracy or the applicability to your current or future loan payments.We sincerely appreciate your business. If you have any further questions, please reach me directly.Thank you,[redacted]Sales Support Manager[redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.com. We understand your concerns regarding the payoff of your installment loan and would like to respond accordingly.Farm Bureau Bank received the payoff check for loan number ending in...
[redacted] on November 21, 2016, for $10,538.70. Unfortunately, the check was lost. We notified the Insurance Company and had them place a stop payment and reissue a new check. Farm Bureau Bank released the title on December 1, 2016 to help expedite the original borrower request.On December 9, 2016, the loan was paid off and the interest was backdated to November 21, 2016. We apologize for any inconvenience this may have caused you. We hope this clarifies matters regardingyour dispute and addresses your concerns. If you any further questions lease contact me direct.
Complaint: 1[redacted]
I am rejecting this response because:
Weeks ago I contact Revdex.com and file a...
complaint against Farm Bureau Bank because they refused to sent me the calculation amortization of the loan. They finally mail me a letter stating that enclose is an estimated amortization schedule and that this calculation is not guaranteed to be accurate. Here is the problem. Why I can not have the correct calculation of the loan instead of, an estimated and they are saying it is not a guaranteed. The Farm Bureau Bank knows exactly the amount of this loan so why I can get an accuracy figures on the amortization calculation.Give me a accuracy calculation on the amortization loan.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I was given a Letter of Guarantee (attached) stating those funds would be disbursed to me directly. You are in violation of your contract to me. Why in the world would OUR check be mailed to the buyer??????? We can't get the buyer to answer any of our calls or texts. Do you really think they are just going to hand over the check to us???? And Farm Bureau refuses to speak with us as well. What kind of scam operation is this???? Without the letter of guarantee from Farm Bureau, we never would have let the buyer have possession of the car. Farm Bureau needs stop payment on the check that was sent to the buyer and over night our check to us as guaranteed by Farm Bureau or we'll be forced to handle this in a court of law. This has gone on long enough. Stop jerking us around!
Regards,
[redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.com. We understand your concerns regarding information being reported to the consumer reporting agencies on your Farm Bureau Bank installment loan ending in [redacted], and would like to respond...
accordingly. In researching the transaction history, your loan payment is due on the 24th of each month. A payment was credited on December 8, 2016 which was for the November payment. Though, a payment was made in December it was credited for the November payment. The missed December payment is what caused the report to the consumer reporting agencies. With further research, a loan extension was requested by you on 01/24/2017, and at that time the loan did not qualify for an extension. To better understand our loan extension policies, please see below: · All late fees must be paid up to $50 prior to a loan extension. · 6 consecutive payments of principal and interest must be posted · A signed Loan Extension Form must be completed and returned to the Bank As of today, the loan ending in [redacted] is current. We are confident this issue has been explained regarding your dispute, and addresses your concerns. If you have any further questions, please feel free to contact me directly. Sincerely,
Please find the attached letter and amortization schedule that will be mailed to Ms. [redacted] on 03/25/2016. If you have any further questions, please email or contact me at 1-800-492-3276 ext. 5273.
Please see attached response for Complaint [redacted] Thank you,[redacted]
Revdex.com[redacted]
[redacted]
Cumming ,GA 30028
Dear [redacted] :
This message is in regard to your complaint submitted on 8/21/2015 8:18:21 PM against Farm Bureau Bank, FSB. Your complaint was assigned ID [redacted]
The business has sent the Revdex.com a message regarding this complaint, and we are passing it on to you. The contents of this message are below or attached. All responses will be copied to the company. Please respond within 6 calendar days or the complaint will be closed as assumed resolved. The text of your response may be publicly posted on the Revdex.com Web Site (Revdex.com reserves the right to not post in accordance with Revdex.com policy). Please do not include any personally identifiable information in your response. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. Revdex.com may edit your complaint to protect privacy rights and to remove inappropriate language.
Regards,
[redacted]
DR Specialist
MESSAGE FROM BUSINESS:
Please see attached response for Complaint [redacted] Thank you,[redacted]
Revdex.com[redacted]Farm Bureau Bank, FSB
17300 Henderson Pass # 100
San Antonio TX 78232
Re: ID # [redacted] - [redacted]
Dear [redacted]:
Thank you for your cooperation in responding to the above consumer's complaint and for the opportunity to assist you with resolving their concerns.
We notified William Coffield of your response and requested notification of whether or not a satisfactory resolution had been reached. Revdex.com has not heard back from the consumer. Therefore, the complaint has been closed and will be included in your firm’s Revdex.com Business Review as: “Answered - Revdex.com has not heard back from the consumer as to their satisfaction with the business’s response.”
The text of your response may be publicly posted on Revdex.com’s website. Revdex.com reserves the right to not post in accordance with Revdex.com policy, and we may edit your response to protect privacy rights and to remove inappropriate language. In the event the consumer contacts Revdex.com again regarding this issue, we may reach out to you to review any new or additional information we've received from the consumer.
RevDex.com develops and maintains Revdex.com Business Reviews on companies in our service
area. This information is available to the public and is frequently used
by potential customers. Your level of cooperation in resolving this
dispute is now part of your Revdex.com Business Review. Each year, millions of
people contact Revdex.com for pre-purchase information, and your response to this
dispute will assist your future customers in making valuable pre-purchase
decisions.
We appreciate your cooperation in addressing this issue, and hope we can be of service to you in the future.
Sincerely,
[redacted]
DR Specialist
Revdex.com[redacted] Cumming GA 30028 Re: ID # [redacted]- Farm Bureau Bank, FSBDear [redacted] ,We have not received your response to confirm this complaint has been resolved. Therefore, this complaint has been closed and will appear in the company's Revdex.com Business Review as: “Answered- Revdex.com has not heard back from the consumer as to their satisfaction with the business's response.” Please know that Revdex.com is always available to discuss your case and review additional information. Sincerely,[redacted]| Operations Team
We are in receipt of your
recent correspondence forwarded to Farm Bureau Bank by the RevDex.com. We understand your concerns regarding the payoff of your installment
loan at US Bank, and would like to respond accordingly.The
following is the timeline to pay off your loan:2-10-2017...
Application submitted from borrower to FBB2-24-2017 Received all signed loan documents2-27-2017 Farm Bureau Bank mailed the loan disbursement check to US Bank in the amount of $13,321.743-10-2017 US Bank check cleared the Federal Reserve3-13-2017 Farm Bureau Bank mailed a check to the borrower in the amount of $678.26. Borrower is responsible for payment to seller ([redacted]).We are confident this issue
has been explained regarding your dispute, and addresses your concerns. If you
have any further questions, please feel free to contact me directly.Sincerely,
The funds were sent to [redacted] on the 20th of March, they should have the funds already Attached is the letter mailed to [redacted] *** Please let us know if you need anything further, thank you [redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.comWe understand your concerns regarding the payoff of your installment loan and would like to respond accordingly.Farm Bureau Bank received the payoff check for loan number ending in [redacted] on November 21, 2016, for $10,Unfortunately, the check was lostWe notified the Insurance Company and had them place a stop payment and reissue a new checkFarm Bureau Bank released the title on December 1, to help expedite the original borrower request.On December 9, 2016, the loan was paid off and the interest was backdated to November 21, We apologize for any inconvenience this may have caused youWe hope this clarifies matters regardingyour dispute and addresses your concernsIf you any further questions lease contact me direct
Complaint: [redacted] I am rejecting this response because: Weeks ago I contact Revdex.com and file a complaint against Farm Bureau Bank because they refused to sent me the calculation amortization of the loanThey finally mail me a letter stating that enclose is an estimated amortization schedule and that this calculation is not guaranteed to be accurateHere is the problemWhy I can not have the correct calculation of the loan instead of, an estimated and they are saying it is not a guaranteedThe Farm Bureau Bank knows exactly the amount of this loan so why I can get an accuracy figures on the amortization calculation.Give me a accuracy calculation on the amortization loan Regards, [redacted]
Dear Ms [redacted] ,The amortization schedule we provided you assumes that monthly payments are made on the scheduled due datesThis amortization schedule is for informational purposes only, and my differ based on the refinances or extended terms of your loan.Based upon your actual payment date, extra principal payments, executed skip-a-payments, loan extensions, and (or) late charges, we cannot guarantee the accuracy or the applicability to your current or future loan payments.We sincerely appreciate your businessIf you have any further questions, please reach me directly.Thank you, [redacted] Sales Support Manager [redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.comWe understand your concerns regarding information being reported to the consumer reporting agencies on your Farm Bureau Bank installment loan ending in [redacted] , and would like to respond accordinglyIn researching the transaction history, your loan payment is due on the 24th of each monthA payment was credited on December 8, which was for the November paymentThough, a payment was made in December it was credited for the November paymentThe missed December payment is what caused the report to the consumer reporting agenciesWith further research, a loan extension was requested by you on 01/24/2017, and at that time the loan did not qualify for an extensionTo better understand our loan extension policies, please see below: · All late fees must be paid up to $prior to a loan extension· consecutive payments of principal and interest must be posted · A signed Loan Extension Form must be completed and returned to the Bank As of today, the loan ending in [redacted] is currentWe are confident this issue has been explained regarding your dispute, and addresses your concernsIf you have any further questions, please feel free to contact me directlySincerely,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** *** ***
Please see attached for response to customerThank you
Check was FINALLY received 3/21/ This was over a month past the sale date of 2/17/ Not to mention the buyers were already pre-approved The fact that I had to file a complaint with Revdex.com to even get someone with Farm Bureau to communicate with me is inexcusableThis situation has taught me valuable lessons: Never sell a car to ANYONE without funds in handNever will I ever do business with Farm Bureau! Your customer service is horrible and your lending practices are antiquated
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this
resolution is satisfactory to me
Some days ago I did respond by informing you that pament had been received from Farm Bureau Bank
Regards,
*** ***
Please find the attached letter sent to Mr. [redacted] on 03/24/2016. If you have any further questions, please email or contact me at [redacted]
The funds were sent to [redacted] on the 20th of March, they should have the funds already. Attached is the letter mailed to [redacted]. Please let us know if you need anything further, thank you [redacted]
Dear Ms. [redacted],The amortization schedule we provided you assumes that monthly payments are made on the scheduled due dates. This amortization schedule is for informational purposes only, and my differ based on the refinances or extended terms of your loan.Based upon your actual payment date, extra principal payments, executed skip-a-payments, loan extensions, and (or) late charges, we cannot guarantee the accuracy or the applicability to your current or future loan payments.We sincerely appreciate your business. If you have any further questions, please reach me directly.Thank you,[redacted]Sales Support Manager[redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.com. We understand your concerns regarding the payoff of your installment loan and would like to respond accordingly.Farm Bureau Bank received the payoff check for loan number ending in...
[redacted] on November 21, 2016, for $10,538.70. Unfortunately, the check was lost. We notified the Insurance Company and had them place a stop payment and reissue a new check. Farm Bureau Bank released the title on December 1, 2016 to help expedite the original borrower request.On December 9, 2016, the loan was paid off and the interest was backdated to November 21, 2016. We apologize for any inconvenience this may have caused you. We hope this clarifies matters regardingyour dispute and addresses your concerns. If you any further questions lease contact me direct.
Complaint: 1[redacted]
I am rejecting this response because:
Weeks ago I contact Revdex.com and file a...
complaint against Farm Bureau Bank because they refused to sent me the calculation amortization of the loan. They finally mail me a letter stating that enclose is an estimated amortization schedule and that this calculation is not guaranteed to be accurate. Here is the problem. Why I can not have the correct calculation of the loan instead of, an estimated and they are saying it is not a guaranteed. The Farm Bureau Bank knows exactly the amount of this loan so why I can get an accuracy figures on the amortization calculation.Give me a accuracy calculation on the amortization loan.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:I was given a Letter of Guarantee (attached) stating those funds would be disbursed to me directly. You are in violation of your contract to me. Why in the world would OUR check be mailed to the buyer??????? We can't get the buyer to answer any of our calls or texts. Do you really think they are just going to hand over the check to us???? And Farm Bureau refuses to speak with us as well. What kind of scam operation is this???? Without the letter of guarantee from Farm Bureau, we never would have let the buyer have possession of the car. Farm Bureau needs stop payment on the check that was sent to the buyer and over night our check to us as guaranteed by Farm Bureau or we'll be forced to handle this in a court of law. This has gone on long enough. Stop jerking us around!
Regards,
[redacted]
We are in receipt of your recent correspondence forwarded to Farm Bureau Bank by the Revdex.com. We understand your concerns regarding information being reported to the consumer reporting agencies on your Farm Bureau Bank installment loan ending in [redacted], and would like to respond...
accordingly. In researching the transaction history, your loan payment is due on the 24th of each month. A payment was credited on December 8, 2016 which was for the November payment. Though, a payment was made in December it was credited for the November payment. The missed December payment is what caused the report to the consumer reporting agencies. With further research, a loan extension was requested by you on 01/24/2017, and at that time the loan did not qualify for an extension. To better understand our loan extension policies, please see below: · All late fees must be paid up to $50 prior to a loan extension. · 6 consecutive payments of principal and interest must be posted · A signed Loan Extension Form must be completed and returned to the Bank As of today, the loan ending in [redacted] is current. We are confident this issue has been explained regarding your dispute, and addresses your concerns. If you have any further questions, please feel free to contact me directly. Sincerely,
Please find the attached letter and amortization schedule that will be mailed to Ms. [redacted] on 03/25/2016. If you have any further questions, please email or contact me at 1-800-492-3276 ext. 5273.
Please see attached response for Complaint [redacted] Thank you,[redacted]
Revdex.com[redacted]
[redacted]
Cumming ,GA 30028
Dear [redacted] :
This message is in regard to your complaint submitted on 8/21/2015 8:18:21 PM against Farm Bureau Bank, FSB. Your complaint was assigned ID [redacted]
The business has sent the Revdex.com a message regarding this complaint, and we are passing it on to you. The contents of this message are below or attached. All responses will be copied to the company. Please respond within 6 calendar days or the complaint will be closed as assumed resolved. The text of your response may be publicly posted on the Revdex.com Web Site (Revdex.com reserves the right to not post in accordance with Revdex.com policy). Please do not include any personally identifiable information in your response. By submitting your complaint, you are representing that it is a truthful account of your experience with the business. Revdex.com may edit your complaint to protect privacy rights and to remove inappropriate language.
Regards,
[redacted]
DR Specialist
MESSAGE FROM BUSINESS:
Please see attached response for Complaint [redacted] Thank you,[redacted]
Revdex.com[redacted]Farm Bureau Bank, FSB
17300 Henderson Pass # 100
San Antonio TX 78232
Re: ID # [redacted] - [redacted]
Dear [redacted]:
Thank you for your cooperation in responding to the above consumer's complaint and for the opportunity to assist you with resolving their concerns.
We notified William Coffield of your response and requested notification of whether or not a satisfactory resolution had been reached. Revdex.com has not heard back from the consumer. Therefore, the complaint has been closed and will be included in your firm’s Revdex.com Business Review as: “Answered - Revdex.com has not heard back from the consumer as to their satisfaction with the business’s response.”
The text of your response may be publicly posted on Revdex.com’s website. Revdex.com reserves the right to not post in accordance with Revdex.com policy, and we may edit your response to protect privacy rights and to remove inappropriate language. In the event the consumer contacts Revdex.com again regarding this issue, we may reach out to you to review any new or additional information we've received from the consumer.
RevDex.com develops and maintains Revdex.com Business Reviews on companies in our service
area. This information is available to the public and is frequently used
by potential customers. Your level of cooperation in resolving this
dispute is now part of your Revdex.com Business Review. Each year, millions of
people contact Revdex.com for pre-purchase information, and your response to this
dispute will assist your future customers in making valuable pre-purchase
decisions.
We appreciate your cooperation in addressing this issue, and hope we can be of service to you in the future.
Sincerely,
[redacted]
DR Specialist
Revdex.com[redacted] Cumming GA 30028 Re: ID # [redacted]- Farm Bureau Bank, FSBDear [redacted] ,We have not received your response to confirm this complaint has been resolved. Therefore, this complaint has been closed and will appear in the company's Revdex.com Business Review as: “Answered- Revdex.com has not heard back from the consumer as to their satisfaction with the business's response.” Please know that Revdex.com is always available to discuss your case and review additional information. Sincerely,[redacted]| Operations Team
We are in receipt of your
recent correspondence forwarded to Farm Bureau Bank by the RevDex.com. We understand your concerns regarding the payoff of your installment
loan at US Bank, and would like to respond accordingly.The
following is the timeline to pay off your loan:2-10-2017...
Application submitted from borrower to FBB2-24-2017 Received all signed loan documents2-27-2017 Farm Bureau Bank mailed the loan disbursement check to US Bank in the amount of $13,321.743-10-2017 US Bank check cleared the Federal Reserve3-13-2017 Farm Bureau Bank mailed a check to the borrower in the amount of $678.26. Borrower is responsible for payment to seller ([redacted]).We are confident this issue
has been explained regarding your dispute, and addresses your concerns. If you
have any further questions, please feel free to contact me directly.Sincerely,