Borderline Support Strategies, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Hi [redacted] We have called you numerous times regarding your order since the day that you ordered but we were always diverted to your voicemailWe have refunded your order on December 29thPlease see screenshotsBest Regards,Borderline Central

Customer Information: On February 19, 2016, [redacted] purchased the [redacted] On the final order page, she would have gotten the option to download the eBook, and she should have also received an email confirmation with a link for where she can download her purchaseOtherwise, had the customer contacted us, we would have also been able to send a PDF copy via email.For reference, you may check this link where the customer purchased the item from: https:/ [redacted] When I checked her account, I did not see any email history -- upon checking the email address itself using email validators, the email address does exist but we seem to be blocked from sending her any correspondencePlease see the attached document "Email Address Validation".We have processed a full refund for her purchase, and we apologize we were not able to detect the problem earlierPlease see the attached document "Invoice [redacted] ", where it shows her the processed refund.We hope that you find this response sufficient, and that we were able to address all of the concerns that [redacted] raisedWe are also very willing to contact the customer directly and give our best efforts in resolving these concerns.If you require more evidence/ documents from us or if you have questions, please feel free to contact [redacted] Kind regards,

Hello, just letting you know the business
has responded and refunded the moneyThank you So much for your help. date it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Hi [redacted] We have called you numerous times regarding your order since the day that you ordered but we were always diverted to your voicemail. We have refunded your order on December 29th. Please see screenshots. Best Regards,Borderline Central

Customer Information: On February 19, 2016, [redacted] purchased the [redacted] On the final order page, she would have gotten the option to download the eBook, and she should have also received an email...

confirmation with a link for where she can download her purchase. Otherwise, had the customer contacted us, we would have also been able to send a PDF copy via email.For reference, you may check this link where the customer purchased the item from: https:/[redacted]When I checked her account, I did not see any email history -- upon checking the email address itself using 2 email validators, the email address does exist but we seem to be blocked from sending her any correspondence. Please see the attached document "Email Address Validation".We have processed a full refund for her purchase, and we apologize we were not able to detect the problem earlier. Please see the attached document "Invoice [redacted]", where it shows her the processed refund.We hope that you find this response sufficient, and that we were able to address all of the concerns that [redacted] raised. We are also very willing to contact the customer directly and give our best efforts in resolving these concerns.If you require more evidence/ documents from us or if you have questions, please feel free to contact [redacted]Kind regards,