Borealis

We are in receipt of your complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on May 17, Furthermore, we confirm that the customer’s account has been closed and will receive no further chargesPlease allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription

We are in receipt of your complaint on behalf of the customer We understand the customer frustrations and have responded to the complaint by providing a full refund of $on April 10, The customer has been refunded $on March 25, per telephone conversation with our
agentThe remaining amount of $has been disputed with the bank and will be refunded after the dispute is resolvedFurthermore, we confirm that the customer’s account has been closed and will receive no further chargesPlease allow up to business days for the credit to show from the refunded date Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full days for the trial bottle if they didn't cancel before the days was overThe system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product After the customer finishes their day supply of the product, they will be charged on the card on file for a day supply plus shipping and handlingUsually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be chargedIt was stated in the terms and conditions every customer agrees to before proceeding to check outThe customer must call in and cancel their account before the day trial is overIf the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.Tell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belo resolution
Regards,
*** ***
this offer is a liemy original bill, dated12/17/is for $the product was sent with no paper work and the container only has a phone numberBefore I contacted Revdex.com, I called the company and the company was completely unresponsiveNo mailing address was offeredAfter repeated tries, the company did offer a refund of $22.44, which they said was one fourth

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $219.14 on March 9, 2017. The customer has been refunded $89.73 on March 3, 2017 per telephone conversation with our agent....

The remaining amount of $129.41 has been disputed with the bank and will be refunded after the dispute is resolved. Furthermore, we confirm that the customer’s account has been closed and will receive no further charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

The customer was charged twice on 12/17/2016 for the amount of $89.77 and $89.71, which we have refunded $44.85 and $44.88 per telephone conversation on 01/05/2017. The customer called again the next day and was refunded an additional 25% which came to another $22.48 and $22.45. When we received the case on 02/01/2017, we refunded the remaining amount of $22.44 and $22.38 for the grand total of 179.48. Please have the customer look over her credit card statements, as there is nothing else for us to do regarding this case.

We are in receipt of your complaint on behalf of the customer.  We understand the customer frustrations and have responded to the complaint by providing a full refund of $567.13 on May 17, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further...

charges. Please allow up to 10 business days for the credit to show from the refunded date.  Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product.  The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product.  After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund.  Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.

We are in receipt of your complaint on behalf of the customer. We understand the customer frustrations and have responded to the complaint by providing a full refund of $44.82 on January 26, 2017. Furthermore, we confirm that the customer’s account has been closed and will receive no further...

charges. Please allow up to 10 business days for the credit to show from the refunded date. Also, please be aware that it was stated in the terms and conditions that the customer would be charged for the full 30 days for the trial bottle if they didn't cancel before the 14 days was over. The system does not and will not allow the client to proceed to the checkout section to complete the purchase unless he acknowledges the terms and condition of the product. The customer is automatically signed onto our monthly subscription until they call in and ask to cancel the product. After the customer finishes their 30 day supply of the product, they will be charged on the card on file for a 30 day supply plus shipping and handling. Usually, the customer must receive and RMA number from the customer service department to return the product and they will then receive a refund. Nevertheless, the customer account has been cancelled and will no longer be receiving anymore products or be charged. It was stated in the terms and conditions every customer agrees to before proceeding to check out. The customer must call in and cancel their account before the 14 day trial is over. If the customer fails to cancel their account, they will be charged for the trial product and be subscribed onto our monthly subscription.