We've worked with Scott Gibbons to purchase 5+ work vehicles at Borgman FordHe's made the vehicle purchase process completely turnkey for usScott has proven to be helpful finding the exact vehicles we need, he's transparent on pricing, and makes the whole process flow smoothlyNow when we need new trucks we just make one call and Scott calls us when it's readyI highly recommend him, and Ford Trucks
went in for oil change...no problems with tires
just went in for oil change.no problems with tire pressure...drove car after service a few miles...icon came on about low pressuretook car back...they said l needed sensor...which doesnt make sense to me...sense l didnt have a problem before...called service manager told him l was going to make a complaint...with Revdex.com..he said go head...so thats what l am doing
My wife and I went into this dealership almost years ago ( I know it's a long time ago ) She had purchased a new car from there prior to us being married and went there for all her service needs She took it in one day for an oil change and they gave her a bill estimate for over $of "needed" repairs She brought the car home in tears and many features were suddenly not working as they had when she brought it in to them I started checking and found that they had pulled a bunch of fuses I replaced them and everything worked fine We have never been back since I hope they cleaned up their act since then, but I've told dozens of people this story and we didn't have the internet to log things like this back then But as you can see it's been that negative of experience that a newly wed couple was going to be so obviously ripped off We love and support *** and the business there and in Wyoming I hope you read this and reach out to try and make it right I'd love to write a story of how things have changed in years Thank you
Never ever again, Ford and Borgman lost my businessI bought brand new cars and will never buy one from them ever againThe actual general manager treated me as if I was crazy when I after several visits showed them what the issue with my vehicles wereThey have poor comunication and have no sese of customer retention Stay away from this dealership, they will not treat you how you should wehn it comes to repairs ever under warranty
We've worked with Scott Gibbons to purchase 5+ work vehicles at Borgman FordHe's made the vehicle purchase process completely turnkey for usScott has proven to be helpful finding the exact vehicles we need, he's transparent on pricing, and makes the whole process flow smoothlyNow when we need new trucks we just make one call and Scott calls us when it's readyI highly recommend him, and Ford Trucks
Had broken suspension pieces they only fixed half of the damage and failed to notify me of other damage on the suspension
I hit a pot hole on 3/15/and the insurance company sent me to borgman for mazda to fix itThey did not provide me with any sort of rentalmy vehicle sat in the lot from 3/15/2018-3/19/before it was even looked at and then attempted adding extra charges for things that did not need to be doneMy payment method was a mastercard and when I finally got the car back on 4/03/i had to get new tires and was notified that the front right suspension parts were in detrimental condition...which Borgman failed to notify me ofThey charged me for an alignment that wasn't done properly and after a month of being in the shop it still wasn't addressedThe alignment is still off..yet I received a bill for itWhen I called to rectify the situation I was told by *** *** (tag #***) that if I am unhappy that I shouldn't bring my car there again and also that
We've worked with Scott Gibbons to purchase 5+ work vehicles at Borgman FordHe's made the vehicle purchase process completely turnkey for usScott has proven to be helpful finding the exact vehicles we need, he's transparent on pricing, and makes the whole process flow smoothlyNow when we need new trucks we just make one call and Scott calls us when it's readyI highly recommend him, and Ford Trucks
went in for oil change...no problems with tires
just went in for oil change.no problems with tire pressure...drove car after service a few miles...icon came on about low pressuretook car back...they said l needed sensor...which doesnt make sense to me...sense l didnt have a problem before...called service manager told him l was going to make a complaint...with Revdex.com..he said go head...so thats what l am doing
My wife and I went into this dealership almost years ago ( I know it's a long time ago ) She had purchased a new car from there prior to us being married and went there for all her service needs She took it in one day for an oil change and they gave her a bill estimate for over $of "needed" repairs She brought the car home in tears and many features were suddenly not working as they had when she brought it in to them I started checking and found that they had pulled a bunch of fuses I replaced them and everything worked fine We have never been back since I hope they cleaned up their act since then, but I've told dozens of people this story and we didn't have the internet to log things like this back then But as you can see it's been that negative of experience that a newly wed couple was going to be so obviously ripped off We love and support *** and the business there and in Wyoming I hope you read this and reach out to try and make it right I'd love to write a story of how things have changed in years Thank you
Never ever again, Ford and Borgman lost my businessI bought brand new cars and will never buy one from them ever againThe actual general manager treated me as if I was crazy when I after several visits showed them what the issue with my vehicles wereThey have poor comunication and have no sese of customer retention Stay away from this dealership, they will not treat you how you should wehn it comes to repairs ever under warranty
We've worked with Scott Gibbons to purchase 5+ work vehicles at Borgman FordHe's made the vehicle purchase process completely turnkey for usScott has proven to be helpful finding the exact vehicles we need, he's transparent on pricing, and makes the whole process flow smoothlyNow when we need new trucks we just make one call and Scott calls us when it's readyI highly recommend him, and Ford Trucks
Had broken suspension pieces they only fixed half of the damage and failed to notify me of other damage on the suspension
I hit a pot hole on 3/15/and the insurance company sent me to borgman for mazda to fix itThey did not provide me with any sort of rentalmy vehicle sat in the lot from 3/15/2018-3/19/before it was even looked at and then attempted adding extra charges for things that did not need to be doneMy payment method was a mastercard and when I finally got the car back on 4/03/i had to get new tires and was notified that the front right suspension parts were in detrimental condition...which Borgman failed to notify me ofThey charged me for an alignment that wasn't done properly and after a month of being in the shop it still wasn't addressedThe alignment is still off..yet I received a bill for itWhen I called to rectify the situation I was told by *** *** (tag #***) that if I am unhappy that I shouldn't bring my car there again and also that