Born to Cook Catering Company, Inc.

I [redacted], General Manager spoke to [redacted] I explained the pricing to him so he understood.  I also explained that I would monitor his account and if there is going to be an increase I would give him a call.  He was satisfied with that and he was also happy that I called...

him.

We know the original check was sent to the wrong address. We corrected that by sending another check that was $37.87 short. We made an accounting error. We sent the new check yesterday. Please let us know when you have received that check. This was communicated to her through Tom. Tell us why here...

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
I wish to accept the immediate cancellation of the contract at no penalty.
Sincerely,
[redacted]

In response to Mr [redacted] complaint I have talked with my corporate office we don't know how Mr [redacted] thinks Hocon would have him sign a one sided contract he asked for and signed up with Hocon to supply his propane needs . Hocon will offer Mr [redacted] a 12 month supply...

agreement with a locked in rate if not and  Mr [redacted] is that unhappy with Hocon's service then we will let him out of his supply agreement at no penalty . THANK YOU [redacted] General Manager [redacted] Office

In regards to Hocons statement that the regulator was missing, I called and had the tanks disconnected and put to the side with all parts. There is no reason to keep a old regulator. I stated prior I never was told about the charges as I would have thought over the cancelation further. So" 1st off " that's the main issue. We, Ms.[redacted] and I were never give the chance to make an informed decision about the account. That is the main problem, along with this "missing regulator". I  received a email from [redacted] on June 26th stating that the charges were in internal collections and that she would be happy to speak to the general manager to wave the charges. Considering that the  correspondence was 50 days late it was appreciated. 
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]