Boro Bistro

Initial Business Response /* (1000, 9, 2016/10/07) */
when this tire issue was brought to my attention noticed that the rear fender bolts where approximately quarters of an inch to long pointing this out he replied he hadn't noticed it until he was cleaning his bike after having passenger on rear
seatin years of service in this industry never had issue with either one of the widths of tires on same model of motorcycleunderstanding the bike is years old owner has not owned motorcycle for yearsto my knowledge this is a recently purchased bikerear fender bolts have been replaced at some time or anotherit is not *** practice to put bolts in rear fender strut that are quarters of an inch to longit would be waste and miss management of materialsshowing customer example of same style and year of bike on showroom floor with rear tire sizes wider with no bolt issuewe did not have tire in stock would take to days to getinstead he went else where to get tire*** of Harrisonthey also found fender bolt struts to long so cut excess offpoint being if bolts weren't the issue why cut them off? when we received tire we contacted customer he informed us that he had already replaced tireI do not feel totally responsible for tiremotorcycle years old and rear fender strut bolts had been changed pryer to his purchase of the motorcycle
Initial Consumer Rebuttal /* (3000, 11, 2016/10/09) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The bolts in fender well are factory bolts he did not even match up my rear tire with the front tire .my front tire is the narrow one the same that should have been put on the back .I have showed the cycle shop of the evedince that he made a mistake .yes I went to *** because I needed answers and they are the ones that found the mistake of to wide of a tire installed my old tire never rubbed even with a passenger why did the one he installed because it was to wide .he did not replace my old tire with the exact same size that came off of it .He even mentioned to me that he just grabbed one off the shelf and did not pay attention to width