Hello, Once an order has been processed for shipment we are unable to change the addressYour order has been delivered to the address on file: IN/AT MAILBOX [redacted] ** [redacted] **
As we have no record of receiving your return and no return was authorized we do require a tracking number which confirms delivery at our facilityOnce you provide us with this proof of return we will promptly refund your order
[redacted] confirms that your order was delivered a few days after your order was placed: [redacted] [redacted] *** [redacted] *** [redacted] [redacted]
Hello, Your order was shipped via [redacted] and the tracking number is: [redacted] [redacted] indicates that this package is out for delivery today Should you have any other questions please email us for a prompt response at [redacted]
I've gone ahead and refunded you.Please allow 3-business days for the transaction to appear in your accountIf there is anything else I can assist you with please let me know
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] You will note in the attached letters there was a statement made that the sheets were Egyptian...and they are NOT even cotton...there is nothing that indicates these sheets fall into the category of Egyptian sheets...and yet there ad explicitly states soThey are in fact made in ChinaAND they are of such inferior quality they could not be washed and hold together!!! As far as the shoes are concerned...they do not clean at all, have creases which will split when the shoes would be worn and are not correctly sized for a size eight footAll of this contrary to the enclosed copy from their own websiteAND this misleading is actually fraud In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] they refunded the account that I informed them has been closed So it has not been resolved They need to either send a refund check by mail or overnight the product I ordered to the correct address In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Their response "emailed satisfactory response", is false It may have been satisfactory on their end, but was not on mineI will be glad to return the items, that were not ordered, if they will send a prepaid shipping labelAnd then refund the $they charged my card, without authorizationThey refused to do this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
As per our return policy, all sales are final and we are unable to authorize a returnPlease note that the final sale policy is posted on every ad as well as our FAQ's.Thank you
The customer contacted us regarding this issue on December ** and received a response from us within business hoursAs we explained to the customer, you cannot download anything on the VR headsetThe VR is just lenses that reflect what you see on the phoneThis item is clearly listed as final sale and we are unable to authorize a returnPlease review our return policy at: [redacted] If needed, we can forward the correspondence we have with the customer as well as instructions for this item
We are very sorry the customer is unsatisfied with our return policyI have tracked both orders and [redacted] confirms that both items have been deliveredWe suggest contacting the shipping acrrier is customer is unable to locate package
Every deal page clearly states the item is not eligible for a returnI have attached a screen shot of our faq's which also show that we have a no cancellation policy listed as well as a no return policy
Hello, Once an order has been processed for shipment we are unable to change the addressYour order has been delivered to the address on file: IN/AT MAILBOX [redacted] ** [redacted] **
As we have no record of receiving your return and no return was authorized we do require a tracking number which confirms delivery at our facilityOnce you provide us with this proof of return we will promptly refund your order
[redacted] confirms that your order was delivered a few days after your order was placed: [redacted] [redacted] *** [redacted] *** [redacted] [redacted]
Hello, Your order was shipped via [redacted] and the tracking number is: [redacted] [redacted] indicates that this package is out for delivery today Should you have any other questions please email us for a prompt response at [redacted]
I've gone ahead and refunded you.Please allow 3-business days for the transaction to appear in your accountIf there is anything else I can assist you with please let me know
The merchandise you received does not need to be returnedPlease donate the comforters to a shelter or someone in need Thank you, ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] You will note in the attached letters there was a statement made that the sheets were Egyptian...and they are NOT even cotton...there is nothing that indicates these sheets fall into the category of Egyptian sheets...and yet there ad explicitly states soThey are in fact made in ChinaAND they are of such inferior quality they could not be washed and hold together!!! As far as the shoes are concerned...they do not clean at all, have creases which will split when the shoes would be worn and are not correctly sized for a size eight footAll of this contrary to the enclosed copy from their own websiteAND this misleading is actually fraud In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] they refunded the account that I informed them has been closed So it has not been resolved They need to either send a refund check by mail or overnight the product I ordered to the correct address In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Confirming that customer was refunded for $and replacements were sentPlease check an updated bank statement for this credit
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Their response "emailed satisfactory response", is false It may have been satisfactory on their end, but was not on mineI will be glad to return the items, that were not ordered, if they will send a prepaid shipping labelAnd then refund the $they charged my card, without authorizationThey refused to do this In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We have emailed the customer with a satisfactory resolution
We apologize for the confusion but this is a generic, unbranded itemPlease reference the ad highlights for additional information
Thank you for contacting usI have checked our records and I would like to confirm that your order has not been processed and you have not been charged
This has been refunded in full
We have reached out to the customer requesting additional information
As per our return policy, all sales are final and we are unable to authorize a returnPlease note that the final sale policy is posted on every ad as well as our FAQ's.Thank you
You have already been refunded for this order
The customer contacted us regarding this issue on December ** and received a response from us within business hoursAs we explained to the customer, you cannot download anything on the VR headsetThe VR is just lenses that reflect what you see on the phoneThis item is clearly listed as final sale and we are unable to authorize a returnPlease review our return policy at: [redacted] If needed, we can forward the correspondence we have with the customer as well as instructions for this item
We are very sorry the customer is unsatisfied with our return policyI have tracked both orders and [redacted] confirms that both items have been deliveredWe suggest contacting the shipping acrrier is customer is unable to locate package
Every deal page clearly states the item is not eligible for a returnI have attached a screen shot of our faq's which also show that we have a no cancellation policy listed as well as a no return policy