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Boston Baby Nurse Reviews (2)

[redacted],  I have offered to reimburse you for the online class that you completed and am at a loss for what more I can do for you.  I have no doubt that you take wonderful care of babies.  Candidates from the US, UK, Australia and Switzerland have all successfully completed the online training class without the expectation of being hired.  Our website does not, in any way, suggest candidates will be offered employment with Boston Baby Nurse.  BBN gets dozens of resumes from nannies looking for work and we do not hire this way.   We have been in business for almost 10 years and we pride ourselves on the highly ethical approach we bring to all undertakings. It is Boston Baby Nurse policy to maintain the highest standards of integrity in all business dealings. We are committed to conducting our business and relationships in a fair and honest way.    [redacted] teaches the classroom portion of the training class.  Through the classroom program, [redacted] occasionally meets baby nurses that she believes will fit with certain families.  This happens occasionally and is not something we advertise.  I will ask [redacted] to give you a call to clarify any miscommunication.  I understand that you are seeking a child care job.  There are several agencies such as [redacted] that will allow you to advertise your services online.  There are also nanny agencies that you can interview with such as Boston Nanny.  We are NOT a nanny agency.   Becoming certified will enhance your knowledge when it comes to carrying for infants.  This may make you a more marketable nanny.     This is the email I sent to both you and your friend/former employer  Dr. [redacted] on July 28:"I received your email and understand your disappointment in not finding a childcare job.  I'm sorry if there has been some miscommunication regarding the NCS online program.  The program is designed to provide caregivers with the skills necesary to care for newborns.  BBN is not in any way a placement agency.  [redacted] provides a classroom training that many childcare providers sign up for in addition to taking the online class. This training is very popular and many nannies sign up for both the online and classroom types of training.  I've cc'd [redacted] on this email and perhaps you can get in touch with her about placements if that is what the two of you discussed."  [redacted]Your refund for the certification class will be processed this week.  I received your email and understand your disappointment in not finding a childcare job.  I'm sorry if there has been some miscommunication regarding the NCS online program.  The program is designed to provide caregivers with the skills necesary to care for newborns.  BBN is not in any way a placement agency.  [redacted] K provides a classroom training that many childcare providers sign up for in addition to taking the online class. This training is very popular and many nannies sign up for both the online and classroom types of training.  I've cc'd [redacted] on this email and perhaps you can get in touch with her about placements if that is what the two of you discussed.   Please let me know if I can be of any further assistance.

Revdex.com:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
 
Regards,
[redacted]

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