Boston Breakers Academy, LLC

Revdex.com,I wasn't able to read the complaint because my email didn't match your systemIt was forwarded to me by *** *** at *** *** *** *** ***, we are Boston Breakers Academy, a different entity. I just spoke to *** *** who requested I reply to the emailSince the email wasnt
sent directly to me, I can't view the complaint. Anyway I know what this is about *** ***r is a parent of a player on one of our teamsThe coach assigned to that team resignedThe parent requested a refundI told the parent that we have a no refund policy, that he signed for the policy when he registered for the yearThe policy is mostly to prevent/discourage the destabilization of teams when players drop off (it adversely affects the other team members)I told *** that I forwarded the matter to our Board President/attyto review for a potential exception. He apparently didn't wait for that answer and filed this complaint. Mr*** feels like he was purposely given information which induced him to sign this daughter up for the team The coach resigned after the daughter was signed up for the team We did not know until then that would happenWe promptly hired competent/experienced/capable coachesThe information wasn't 'false' That being said Mr*** did make such a fuss in advance about who the coach was going to be that an exception is being considered for him We can let you know what decision is made on that soon