Boston Joe's Appliance Repair, Inc.

We hired Boston Joes when the water dispenser on our fridge stopped workingThe tech defrosted the line and the water workedHe said if it froze again we may need a new door -- quoting about $He left, I went to workThat night I went to use the ice dispenser for the first time since the repair and the flap that controls the ice fell outThe water worked but the ice was now brokenI called the next day and asked them to come back out to take a lookThey said they could come in four days and denied the tech did anything to cause the flap to fall outI drove to the shop to show the part that was in the refrigerator door was not in my handStill denied it was anything they did, but they could sell me a new part and charge me to come out and put it inI told them I was going to cancel the checkThe conversation ended with the man telling me "I don't give a *** what you do." In front of my 5-year-old son

I had several problems with my range, dish washer, fridge and washing machine so I called Boston Joe's ApplianceThey provided fast reliable service at a great priceIt has been a while since they worked on my appliances and everything is still working as the day they repaired everythingI highly recommend them for their great service!

Boston joe appliance is the greatest appliance company I have ever used! Reasonable prices! All of the technicians were very knowledgeable and always have a smile on their face! I will be recommending them to all of my friends!

Boston Joe's was called by the manufacturer of our AC unit to repair it They came to our home, informed us it was something they had to fix in their shop and would call us when it was done that was days ago Not only did they never contact us once to advise us of backordered parts or how the repair was going, they made no efforts to attain the part any earlier by reaching out to the manufacturer We had to call the manufacturer to attain the part and have it overnighted to Boston Joe's They never contacted us when they received it, installed it or that they had not finished the repair Every time we called, we got a different story as to why it wasn't done and the same old line it'll be ready in a few days, we'll call when it's done We ended up just going to pick it up and take it somewhere else rather than wait another month for it to be fixed Their attitudes are terrible, no one there knows what is going on and you'll be told a different story each time you call Please, don't go through what we've gone through for the past month and still not have a working air conditioner I would NOT recommend this business to anyone