Boston Junior Terriers

Dear sir/madam,              This complaint was forwarded to me as I am one of the owners of the Boston Junior Terriers. I have investigated the allegations made. On behalf of the Terriers we dispute this claim in  its entirety....

 Mr. [redacted] is just flat out wrong and inaccurate in claiming we did not have “weekly goalie skills.” At every one of our skills sessions an instructor was on the ice dedicated exclusively to the goalies. These instructors were almost all coaches we retained through GDS with the only exception being a goalie instructor hired by the Boston Junior Terriers. To suggest anything different is simply false.              Mr. [redacted] brought it to our attention that he happened to like a particular instructor form GDS for his 8 year old son who had attended some of these skills sessions.  This instructor was not always available because of his schedule, which is out of the Terriers’ control. Our program director had numerous meetings with [redacted]  to discuss this very issue.The Terriers take great pride in our skills sessions as well as our overall program and we have never had a complaint to the Revdex.com as far as we can recall. We  were disappointed to become aware of this complaint; especially in light of circumstances surrounding the allegations. We want to provide the best experience for our players and help them grow. We work with our parents if issues arise. Here however we are confident we have provided all of our services. Feel free to contact me with questions or concerns. [redacted] 
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. 
 
Regards,
[redacted]