WHEN THEY CAME TO DROP IT OFF THEY HAD A BIG LIST OF THINGS THEY WANTED CHECKED OUTAND SAID THEY ONLY HAVE $DOLLARS TO SPEND
0.4in 0pt 0in">ARE SHOP RATE IS $PER HOUR AND DIAGNOSTIC FEE IS $PER IDEM BEING CHECKEDAFTER LOOKING AT IT WE FOUND THE DRIVE SHAFT HAS ONLY TWO BOLTS OUT OF FOUR HOLDING IT ON AND THEY WAS
SO LOOSE THAT THEY WAS ABOUT TO FALL OUT.(THIS WAS THE CLUNK NOISE) I HAD TO GO TO THE JUNK YARD DOWN THE ROAD AND GET TWO DRIVE SHAFT BOLT AND COME BACK AND INSTALL THEMTHEN I PRESSURIZED THE COOLING SYSTEM FOUND THE TOP RADIATOR HOSE LEAKING AT THE CLAMP I TIGHTENED THE CLAMP AND THE LEAK STOPPEDAT THIS POINT WE ARE WAY PAST THE $DOLLARS THAT THEY HAVE!! ALSO THEY WANTED THE TACHOMETERFIXED(BUT THE TEMPERATURE GAUGE IN THE CAR DOESN'T WORK AT ALL!! (IT'SSTAYS ON HOT AT ALL TIMES) I COULD NOT LOCATE A SENDING UNIT IN TOWN FOR IT AND TOLD THEM *** *** IN LAFAYETTE HAD ONE AND I WOULDINSTALL IT FOR THEM IF THEY PICKED IT UP.*** SAID HE COULD PUT IT IN.AND THEY TOOK THE CAR.IF I WAS TO DIAGNOSE THE COOLING PROBLEM THE ENGINE PROBABLE WOULD HAVE BLOWN HEAD GASKETS FROM DRIVING
WITH OUT KNOWING IF IT WAS HOT OR NOTAND I'M SURE IT HAD GOTTEN HOT BEFORE THEY EVEN KNEW IT HAD A LEAKWHEN THEY BROUGHT THE CAR BACK *** SAID THE LOWER RADIATOR HOSE BLOW OFF
(THIS WOULD MOST LIKELY BE FROM A BOWEN HEAD GASKET A BOWEN HEAD GASKET CAUSES COMBUSTION TO LEAK INTO THE COOLING SYSTEM AND THEREFOR THE PRESSURE HAS TO GO SOMEWHERE AND IT
FINDS THE WEAKEST LINK AND IN THIS CASE ITS THE LOWER RADIATOR HOSE.
TRIED TO EXPLAIN ALL THIS TO HIM BUT HE WOULDN'T LET ME GET ONE WORD INHE WAS YELLING AND CURSING WITH HIS ARM FLYING IN THE AIR AND SLAMMED MY COUNTER WITH HIS HANDSAND AFTER MINUTES OF THAT HE LAID HIS HEAD DOWN ON THE COUNTER AND QUIETLY ASKED --SOWHAT YOU GOING TO DO--- I SAID ITS AN EXISTING PROBLEM I DIDN'T DIAGNOSE IT AND HE DIDN'T HAVE THE MONEYFOR THATHE WENT OUT AND SLAMMED MY SHOP DOOR SO HARD THAT I THOUGHT THE WINDOW WAS GOING TO FLY OUT, THEN HE GOT TO HIS DAUGHTER'S CAR HE STARTED HITTING ITTHEN OPENED THE HOOD AND SHUT IT THEN GOT IN AND PEALED OUT THE DRIVE IF YOU HAVE ANYMORE QUESTIONS PLEASE DONT HESITATE TO CONTACT ME BY E-MAIL OR PHONE 574-583-*** *** OWNER CITY SERVICE CENTER
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
the question There are a few lies in the-rebuttle from the business city service center monticello I did not come in there and swing my arms are hit a counter top dont most business have cameras if so I want to see it pluss I have to hit the hood of the car to get the hood unstuck so -i could check to see if ther was'any fluid in the radiator ovbiously this was added to make the owner-look good why would I waste my time-if the things that happend were justified any how rbrought the car in for a coolant leak and the coolant all' leaked,out not only-the bottom hose was off.the top too there.was no talk about we only had 85 dollars to spendsfrom the first of the three time we brought the car to you there was no talk of a 65 diaognostics fee what so ever that any one of the three customers / witnesses that had witnessed the car overheating I simply have know this mechanic for years and he was doing my family a favor by giving us a deal I have no reason toile I HEARD THE MECHANIC EXPLAIN ON THE PHONE 5 TIMES BEFORE I CAME TO GET THE CAR TO TAKE-IT-HOME AND CRY SO I REALLY DIDNT WANT TO MIEN TO:HIM GETOUT OF IT WITH WORD WHEN I GOT -THERESO I DID ASK HIM WHAT HE-WAS GOING TO-DO HE SAIDNOTHING SO ILEFT THEY SHOULD OF KNOW THE CAR HAD BLOWN HEAD GASKET LONG BEFORE THIS THERE ARE TWO OTHER MECHANICS IN TOWN THAT HAVE WORKED ON THE CAR AND THEY SAY THE HEAD GASKETS WERENT BLOWN WHRN THEY WORKED ON WHY WOULD I EVEN WASTE EVERYONES TIME IF THIS ISNT BOLOGNA WHAT IS. Desired Outcome: Replacement or repair and the truth
WHEN THEY CAME TO DROP IT OFF THEY HAD A BIG LIST OF THINGS THEY WANTED CHECKED OUTAND SAID THEY ONLY HAVE $DOLLARS TO SPEND
0.4in 0pt 0in">ARE SHOP RATE IS $PER HOUR AND DIAGNOSTIC FEE IS $PER IDEM BEING CHECKEDAFTER LOOKING AT IT WE FOUND THE DRIVE SHAFT HAS ONLY TWO BOLTS OUT OF FOUR HOLDING IT ON AND THEY WAS
SO LOOSE THAT THEY WAS ABOUT TO FALL OUT.(THIS WAS THE CLUNK NOISE) I HAD TO GO TO THE JUNK YARD DOWN THE ROAD AND GET TWO DRIVE SHAFT BOLT AND COME BACK AND INSTALL THEMTHEN I PRESSURIZED THE COOLING SYSTEM FOUND THE TOP RADIATOR HOSE LEAKING AT THE CLAMP I TIGHTENED THE CLAMP AND THE LEAK STOPPEDAT THIS POINT WE ARE WAY PAST THE $DOLLARS THAT THEY HAVE!! ALSO THEY WANTED THE TACHOMETERFIXED(BUT THE TEMPERATURE GAUGE IN THE CAR DOESN'T WORK AT ALL!! (IT'SSTAYS ON HOT AT ALL TIMES) I COULD NOT LOCATE A SENDING UNIT IN TOWN FOR IT AND TOLD THEM *** *** IN LAFAYETTE HAD ONE AND I WOULDINSTALL IT FOR THEM IF THEY PICKED IT UP.*** SAID HE COULD PUT IT IN.AND THEY TOOK THE CAR.IF I WAS TO DIAGNOSE THE COOLING PROBLEM THE ENGINE PROBABLE WOULD HAVE BLOWN HEAD GASKETS FROM DRIVING
WITH OUT KNOWING IF IT WAS HOT OR NOTAND I'M SURE IT HAD GOTTEN HOT BEFORE THEY EVEN KNEW IT HAD A LEAKWHEN THEY BROUGHT THE CAR BACK *** SAID THE LOWER RADIATOR HOSE BLOW OFF
(THIS WOULD MOST LIKELY BE FROM A BOWEN HEAD GASKET A BOWEN HEAD GASKET CAUSES COMBUSTION TO LEAK INTO THE COOLING SYSTEM AND THEREFOR THE PRESSURE HAS TO GO SOMEWHERE AND IT
FINDS THE WEAKEST LINK AND IN THIS CASE ITS THE LOWER RADIATOR HOSE.
TRIED TO EXPLAIN ALL THIS TO HIM BUT HE WOULDN'T LET ME GET ONE WORD INHE WAS YELLING AND CURSING WITH HIS ARM FLYING IN THE AIR AND SLAMMED MY COUNTER WITH HIS HANDSAND AFTER MINUTES OF THAT HE LAID HIS HEAD DOWN ON THE COUNTER AND QUIETLY ASKED --SOWHAT YOU GOING TO DO--- I SAID ITS AN EXISTING PROBLEM I DIDN'T DIAGNOSE IT AND HE DIDN'T HAVE THE MONEYFOR THATHE WENT OUT AND SLAMMED MY SHOP DOOR SO HARD THAT I THOUGHT THE WINDOW WAS GOING TO FLY OUT, THEN HE GOT TO HIS DAUGHTER'S CAR HE STARTED HITTING ITTHEN OPENED THE HOOD AND SHUT IT THEN GOT IN AND PEALED OUT THE DRIVE IF YOU HAVE ANYMORE QUESTIONS PLEASE DONT HESITATE TO CONTACT ME BY E-MAIL OR PHONE 574-583-*** *** OWNER CITY SERVICE CENTER
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
the question There are a few lies in the-rebuttle from the business city service center monticello I did not come in there and swing my arms are hit a counter top dont most business have cameras if so I want to see it pluss I have to hit the hood of the car to get the hood unstuck so -i could check to see if ther was'any fluid in the radiator ovbiously this was added to make the owner-look good why would I waste my time-if the things that happend were justified any how rbrought the car in for a coolant leak and the coolant all' leaked,out not only-the bottom hose was off.the top too there.was no talk about we only had 85 dollars to spendsfrom the first of the three time we brought the car to you there was no talk of a 65 diaognostics fee what so ever that any one of the three customers / witnesses that had witnessed the car overheating I simply have know this mechanic for years and he was doing my family a favor by giving us a deal I have no reason toile I HEARD THE MECHANIC EXPLAIN ON THE PHONE 5 TIMES BEFORE I CAME TO GET THE CAR TO TAKE-IT-HOME AND CRY SO I REALLY DIDNT WANT TO MIEN TO:HIM GETOUT OF IT WITH WORD WHEN I GOT -THERESO I DID ASK HIM WHAT HE-WAS GOING TO-DO HE SAIDNOTHING SO ILEFT THEY SHOULD OF KNOW THE CAR HAD BLOWN HEAD GASKET LONG BEFORE THIS THERE ARE TWO OTHER MECHANICS IN TOWN THAT HAVE WORKED ON THE CAR AND THEY SAY THE HEAD GASKETS WERENT BLOWN WHRN THEY WORKED ON WHY WOULD I EVEN WASTE EVERYONES TIME IF THIS ISNT BOLOGNA WHAT IS. Desired Outcome: Replacement or repair and the truth
Regards,[redacted]