Bottarelli Research

Initial Business Response / [redacted] (1000, 5, 2015/05/18) */ Contact Name and Title: Bottarelli Research Contact Email: [redacted] @bottarelliresearch.com We replied to this member - telling that that there was no intention of trying to mislead themThey clicked "purchase" instead of "refund"To fix this, we have issued them a full $refund for their mis-guided order - and issued them a pro-rated refund for their first order (in accordance with our posted terms - found below) http://www.bottarelliresearch.com/terms After these two refunds - we consider this matter closed

Initial Business Response /* (1000, 5, 2015/05/18) */
Contact Name and Title: Bottarelli Research
Contact Email: [redacted]@bottarelliresearch.com
We replied to this member - telling that that there was no intention of trying to mislead them. They clicked "purchase" instead of "refund". To fix...

this, we have issued them a full $400 refund for their mis-guided order - and issued them a pro-rated refund for their first order (in accordance with our posted terms - found below)
http://www.bottarelliresearch.com/terms
After these two refunds - we consider this matter closed.