Revdex.com of Arizona Attention: Britnee Glass N12th Street Phoenix, AZ 85014- Re: Complaint ID# [redacted] Dear [redacted] ***, This letter is in regards to the above mentioned Complaint ID (Complaint)I checked the customer’s statement to the Arizona Revdex.com and agree with the service date and disputed amount Also the patient is correct that the balance was released to the collection agency, however the charges were billed but denied for wrong ID for insurance With that said, on 7/22/14, per contact from the patient, the insurance information was updated and charges were billed out correctlyAdditionally, on 7/24/14, we contacted the collection agency to have this account closed and noted the patient has no remaining balance due I am sorry for the inconvenience placed upon the patient Please contact me with the information provided below if you feel additional information is needed Best Regards, [redacted] ###-###-####
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedA check in the amount of $has already been receivedI am awaiting the remainder of the balance owed to me in the amount of $
Regards,
*** ***
In regards to a complaint filed against Northern Arizona Radiology (NAR) for the below consumer:
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As requested both of the accounts for $have been cancelled at NAR’s collection agency HCI. Neither account was submitted to the credit reporting bureaus. HCI will be mailing a letter advising the consumer of this
As a follto the consumers concern over NAR not collecting co-pays at the time of service - NAR is working towards setting up processes to be able to collect co-pays during the time of service. We hope to have that implemented in early
We sincerely apologize for the billing issues that the consumer experienced. A formal apology letter has been mailed to the consumer as well
Thanks!
Karen B*** | Client Manager
ADVOCATE Radiology Billing
Revdex.com of Arizona
Attention: Britnee Glass
4428 N. 12th Street
Phoenix, AZ 85014-4585
Re: Complaint ID# [redacted]
Dear [redacted],
This letter is in regards to the above mentioned Complaint ID (Complaint). I...
checked the customer’s statement to the Arizona Revdex.com and agree with the service date and disputed amount. Also the patient is correct that the balance was released to the collection agency, however the charges were billed but denied for wrong ID for insurance. With that said, on 7/22/14, per contact from the patient, the insurance information was updated and charges were billed out correctly. Additionally, on 7/24/14, we contacted the collection agency to have this account closed and noted the patient has no remaining balance due. I am sorry for the inconvenience placed upon the patient. Please contact me with the information provided below if you feel additional information is needed.
Best Regards,
[redacted]
###-###-####
Revdex.com of Arizona Attention: Britnee Glass N12th Street Phoenix, AZ 85014- Re: Complaint ID# [redacted] Dear [redacted] ***, This letter is in regards to the above mentioned Complaint ID (Complaint)I checked the customer’s statement to the Arizona Revdex.com and agree with the service date and disputed amount Also the patient is correct that the balance was released to the collection agency, however the charges were billed but denied for wrong ID for insurance With that said, on 7/22/14, per contact from the patient, the insurance information was updated and charges were billed out correctlyAdditionally, on 7/24/14, we contacted the collection agency to have this account closed and noted the patient has no remaining balance due I am sorry for the inconvenience placed upon the patient Please contact me with the information provided below if you feel additional information is needed Best Regards, [redacted] ###-###-####
Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedA check in the amount of $has already been receivedI am awaiting the remainder of the balance owed to me in the amount of $
Regards,
*** ***
In regards to a complaint filed against Northern Arizona Radiology (NAR) for the below consumer:
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*** ***
*** * *** *** **
*** * ** ***
*** *** *** ***
*** *** *** ***
*** ***
As requested both of the accounts for $have been cancelled at NAR’s collection agency HCI. Neither account was submitted to the credit reporting bureaus. HCI will be mailing a letter advising the consumer of this
As a follto the consumers concern over NAR not collecting co-pays at the time of service - NAR is working towards setting up processes to be able to collect co-pays during the time of service. We hope to have that implemented in early
We sincerely apologize for the billing issues that the consumer experienced. A formal apology letter has been mailed to the consumer as well
Thanks!
Karen B*** | Client Manager
ADVOCATE Radiology Billing
Revdex.com of Arizona
Attention: Britnee Glass
4428 N. 12th Street
Phoenix, AZ 85014-4585
Re: Complaint ID# [redacted]
Dear [redacted],
This letter is in regards to the above mentioned Complaint ID (Complaint). I...
checked the customer’s statement to the Arizona Revdex.com and agree with the service date and disputed amount. Also the patient is correct that the balance was released to the collection agency, however the charges were billed but denied for wrong ID for insurance. With that said, on 7/22/14, per contact from the patient, the insurance information was updated and charges were billed out correctly. Additionally, on 7/24/14, we contacted the collection agency to have this account closed and noted the patient has no remaining balance due. I am sorry for the inconvenience placed upon the patient. Please contact me with the information provided below if you feel additional information is needed.
Best Regards,
[redacted]
###-###-####