Bourbon Street Grill

I recently received a letter from the Revdex.com with a complaint from a customer that I did a tattoo on in JanuaryI remember Ms*** and the appointment clearly It is unfortunate Ms*** felt it necessary to file a complaint through Revdex.com and not contact me first I feel the issue could have
been resolved easily Customer satisfaction is just as important to me as the quality of artwork I let out my door While tattooing Ms*** I did explain to her that the tattoo she was after may need some touch up work when healed, due to different factors going into it The compass tattoo was very small so a tiny liner was used to apply the tattoo which is slightly more abrasive on the skin then a shader normally would be for fill in Also she chose a rusty brownish red tone instead of black which I also explained that would have some variation in tone when healed At that time she seemed to be ok with it since the overall look of the tattoo she had picked out was that of a loose ink drawing that had smaller and thicker line work throughout along with ink splatter like it was drawn with a fountain ink pen A style that has gotten popular in tattoos over the past few years I then let her know that I offer free touchup after any tattoo I do is healed because I guarantee my work Ms*** didn't seem to be bothered at all by my "character" while I was applying the tattooI do recall her taking my hands and maneuvering the pattern to the exact location she had in mind surprising me a bit but I didn't let it bother me During the tattoo I made small talk asking where she was from, we talked about her being used to harsher weather being from up north I asked how her and her boyfriend met since they lived so far apart and I found out she was just in for a short visit so I quietened myself allowing Ms*** and her boyfriend and his mother to chat amongst each other Generally when a customer brings there own friends/family in the tattoo room it's for familiar distraction from the pain of the tattoo which I respect As for the other issue of the Identification card and paper work; I recently hired on a new assistant and that problem has been addressed We do take ID and have release forms filled out with every customer and have over the past years that I have owned and operated Blue Lotus Tattoo At the end of the tattoo Ms*** seemed happy with the outcome and I did state that she appeared to be knowledgeable in aftercare of tattoos I asked her what she used and it was exactly what I recommended so I did leave it at that Had there been any dissatisfaction in the overall experience I feel like there would not have been a tip left for me I will still offer a free touchup, but with no refund Like I said before I guarantee my work I've been a licensed tattoo artist in the state of Virginia for years and have all the credentials for that and my business I do not do any form of advertising, my business has been built solely on customer referrals and repeat customers I am sorry for the ill feelings Ms*** has acquired towards me at some point after leaving my studio She seemed to praise her tattoo artist back home during her visit with me so I am glad she has that back in her hometown I will still honor the free touchup even though she may not be back in VA for a few months Sincerely,Christinia DavieTattoo ArtistBlue Lotus Tattoo business owner