Bourgoin John Air Conditioning

I am sorry the part did not work in your car, we can exchange it for something else There is a returns tab on the installer.com website.As far as the part not working in your car, I am not sure why, that part works in almost any carhow ever I do not know what car you have We sell these parts to installers that SHOULD KNOW what will work in the car they have, but because many people dont know or dont checkwe do have a good exchange policy.thanksEddie

you have a letter from [redacted] telling you the item is not compatible with your car? why have you not sent me a copy of that so called letter?And you should have asked them before you bought the item...It is YOUR RESPONSIBILITY to make sure the items you buy from us work in your car, we do not have your car here so we can not possibly beas good as you (because you can look at the car) in judging what fits it.on each and every one of our web pages where you bought the item we plead with you to PLEASE CHECK YOUR CAR BEFORE YOU ORDER...here is the quote from our website (BOTTOM OF EVERY PAGE)If you have any problems you can contact us for help or directionsEven though we do our best, our datasheets and even our tech support can be wrong! Your car may be different! Please have your installer double check what will fit your vehicle before you order parts from usMistakes are common! Product warranty (if any) is usually provided by manufacturerPlease read our return policies or click here to exchange items Buying from this website means you accept our terms.Eddie

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
It's responsibility of Installer.com to check with their supplier what to buy from them and if information that they post on web site is correct.Customer buy final product and shouldn't pay for you selling not compatible productThat kind of ussue Installer.com should resolve with manufacter and not to let their customer pay for that.Here is a copy of letter: *** *** Aug To *** Dear ***,Thank you for the pictures of your radio.Unfortunately
your factory radio will not allow an external devise like the *** *** *** to replace the SAT function of your radio.Regards,*** *** ***Field Application TechnicianM.E.C.PCertified(800) 371-

I am sorry the part did not work in your car, we can exchange it for something else.  There is a returns tab on the installer.com website.As far as the part not working in your car, I am not sure why, that part works in almost any car. how ever I do not know what car you have..  We...

sell these parts to installers that SHOULD KNOW what will work in the car they have,  but because many people dont know or dont checkwe do have a good exchange policy.thanksEddie

you have a letter from [redacted] telling you the item is not compatible with your car?   why have you not sent me a copy of that so called letter?And you should have asked them before you bought the item...It is YOUR RESPONSIBILITY to make sure the items you buy from us work in your car,  we do not have your car here so we can not possibly beas good as you (because you can look at the car)  in judging what fits it.on each and every one of our web pages where you bought the item we plead with you to PLEASE CHECK YOUR CAR BEFORE YOU ORDER...here is the quote from our website (BOTTOM OF EVERY PAGE)If you have any problems you can contact us for help or directions. Even though we do our best, our datasheets and even our tech support can be wrong! Your car may be different! Please have your installer double check what will fit your vehicle before you order parts from us. Mistakes are common! Product warranty (if any) is usually provided by manufacturer. Please read our return policies or click here to exchange items Buying from this website means you accept our terms.Eddie