Hello,I am respectfully requesting Ms. [redacted] to state what would make her feel more comfortable. Satisfied customers are our ongoing objective. I may not be understanding what her specific request is or what her desire might be.I am not clear on what other facts I might have overlooked. Ms. ***, I recall that you felt like you were being "ripped off" because it took so long for the credit charge to process. Kindly advise if there are other issues that concern you. Also, please know that I personally apologize for any inconvenience that such a delay might have caused.It would be very helpful if she were to explain what actions taken by our company would satisfy her. I look forward to hearing from her in the near future.
Hello,I am respectfully requesting Ms. [redacted] to state what would make her feel more comfortable. Satisfied customers are our ongoing objective. I may not be understanding what her specific request is or what her desire might be.I am not clear on what other facts I might have overlooked. Ms. ***, I recall that you felt like you were being "ripped off" because it took so long for the credit charge to process. Kindly advise if there are other issues that concern you. Also, please know that I personally apologize for any inconvenience that such a delay might have caused.It would be very helpful if she were to explain what actions taken by our company would satisfy her. I look forward to hearing from her in the near future.